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Description
Amazon is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.
An ideal candidate has a background in transportation and excellent data driven problem resolution skills. He/she/they have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high pressure environment.
Key job responsibilities
Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
Publish performance metrics to assist with driving business results
Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations
Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data
Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
Basic Qualifications
1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
High school or equivalent diploma
Work 40 hours/week, and overtime as required
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Are 18 years of age or older
Preferred Qualifications
A completed Bachelor’s Degree from an accredited university or 2+ years Amazon work experience
Degree in Engineering, Operations, Logistics or related field
Expertise in MS Access and SQL
Experience in manufacturing, transportation, customer service, and/or distribution environments
Data management & data quality control experience with experience pulling and analyzing large sets of data
Demonstrated experience using data to drive root cause elimination and process improvement.
A self-starter who loves data and who enjoys spotting the trends in it!
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.