Assistant Facilities Manager
Job ID
147289
Posted
14-Dec-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
The Hague '- Zuid-Holland - Netherlands
This role is an integral interface between clients and vendors, providing focus on key areas to ensure that a five-star standard is always maintained. The Assistant Facilities Manager is responsible for supporting the Facilities Manager with the day-to-day management and operational delivery of Soft services Facility Management services, and the implementation of CBRE QHSE standards in The Hague and Amsterdam.
Role Summary:
Primary focus on supporting FM in achieving successful delivery on agreed FM Soft Services in the Netherlands offices. Developing knowledge of specific vendor SLAs in accordance with agreed KPI & Output measurements – ensure allocated soft service vendors deliver in line with the contractual obligations, under FM supervision.
Ensure PPM’s for allocated vendors are carried out as per schedule and escalate any know issues.
Support Facilities Manager by attending and participating in Monthly performance meetings and vendor management.
Co-ordinate access of Vendors under their sphere of control, utilising the client Permit to Access system in line complying with all QHSE requirements.
Ensure all contractors, under sphere of control, operate within appropriate QHSE processes and client QHSE standards
Carry out onsite CBRE QHSE processes for vendors under their sphere of control (Soft Services) including Dynamic Risk Assessments, Contractor Monitoring etc (relevant training to be completed where necessary)
Working Closely with the internal CBRE Service delivery team to ensure consistent collaboration, transparency and one team approach, to maintain a high level of standards.
Performing Building checks and support the FM in building audits and inspections, to learn and understand the operation for future growth and development opportunities
Report all accidents, occupational illnesses, and emergencies in relevant books & documentation
Assist in creating SOPs and Playbooks, and site relevant documentation with their level of knowledge and understanding.
Required Skills & Experience
Practical experience in working with supply partners to deliver a seamless, integrated service
Knowledge and awareness of the facilities management industry
Experience in dealing with suppliers / contractors
PC literate – Microsoft suite
Self-motivated and resourceful
Strong communicator with confident oral and written skills
Good administrative skills with an eye for detail
Well organized with good prioritization and planning skills
Strong customer service ethic
Team player mind-set
Ability to work to pressured deadlines and take on challenges when required
Enthusiastic, positive, open-minded approach to challenges
What do we offer you?
Base gross monthly salary between €3.400,- and €4.400,-
Laptop & iPhone.
Fixed pension scheme and optional collective health insurance policies.
8.33% Holiday allowance, 25 fixed days of leave, 12 ADV days, up to 10 days of leave to be purchased and 2 bonus days of leave when not sick for 1 year.
Development opportunities through the GWS Academy or external trainers.
Location: you will be working on the client location in Den Haag
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)