As one of the leading final expense companies in the nation, Senior Life Insurance Company is passionate about giving the best service to our customers. As a customer service representative for Senior Life, you will be given the opportunity to help families and agents on a daily basis. The main responsibility of our Customer Service Representative is to provide an exceptional customer service experience in a timely manner for clients of Senior Life Insurance Company. The position offers an opportunity for individuals to grow within the industry and establish a long-term career with a nationwide company.
Responsibilities:
- Provide a personalized experience for every single client through product expertise and outstanding service
- Have a thorough understanding of Senior Life Insurance Company products and services
- Keep records of customer interactions, process customer accounts and file documents
- Manage all phases of the client experience from initial contact through delivery
- Represent our brand through communication, personal appearance, and professionalism
- Build sustainable relationships of trust with clients through open and interactive communication
- Other job duties as assigned