*Job Title: * Protective Services Officer
Department: Protective Services
Reports To: Protective Services Supervisor
FLSA Status: Non-Exempt
Employment Status: Part-Time, average of 20-25 hours weekly, maximum of 29 hours weekly
Hourly Compensation: $14.01
Since our founding in 1901, the Toledo Museum of Art has earned a global reputation for the quality of our collection, our innovative and extensive education programs, and our architecturally significant campus.
And thanks to the benevolence of its founders, as well as the continued support of its members, TMA remains a privately endowed, non-profit institution and opens its collection to the public, free of charge.
SUMMARY
The Protective Services Officer (PSO) specializes in entry/egress control, behavior detection, and incident response. PSO's protect visitors, staff, the collection, and the physical facility by patrolling their assigned posts and remaining alert at all times to detect suspicious or threatening behavior. As a highly visible member of the Museum staff, the PSO provides excellent customer service by treating visitors with respect, consideration, and tact while providing general information and guidance.
KEY ACCOUNTABILITIES
RELATIONSHIPS
Reports to the Protective Services Supervisors and Protective Services Manager. May take direction from Protective Services Team Leads. Works closely with other members of the Protective Services team, special events and catering, programming staff, and others as appropriate. Interacts with customers in a friendly, positive and helpful manner.
EDUCATION AND EXPERI