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Job Type Full-time Description
Position:Bartender
Reports to:Bar Manager
FLSA Status:Non-Exempt
Position Summary:Responsible for providing fast, friendly and
courteous service to customers while taking and serving beverage orders.
Essential Duties:
- Greets customers and presents beverage menus.
- Makes recommendations and answers all related inquiries from guests.
- Checks identification of customers to verify they are of legal
drinking age before serving any alcoholic beverage.
- Takes orders from serving staff or directly from customers, and
records drink orders accurately into register system.
- Prepares and serves alcoholic and non-alcoholic drinks in accordance
with standard recipes.
- Peels, slices and pits fruit for garnishing drinks.
- Mixes and garnishes cocktails according to standard specs.
- Upsells drink and snack items to customers.
- Responds promptly to requests from customers in a polite and
professional fashion.
- Attempts to limit problems related to customers\' excessive drinking
by following established procedures.
- Process transactions using the POS system; prepares checks for
customers, processes customer payments.
- Balances the cash register at the start and close of each shift, by
turning monies into the vault.
- Ensures cleanliness of the glasses, bar equipment, and working
areas.
- Arranges glasses and bottles into attractive and functional
displays.
- Learns on-going promotions and is able to explain the promotions to
customers.
- Complies with all health, safety and hygiene standards and policies.
- Monitors inventory and restocks the bar as needed.
- Performs other duties as assigned.
Requirements
Education and Experience:
- High School Diploma/GED or equivalent required.
- Current ABLE Commission Liquor license required.
- One year beverage server and/or bartending experience required.
- Must possess basic math skills to give change, and calculate
tickets.
Knowledge, Skills and Abilities:
- Ability to present change correctly and a knowledge of guest charge
procedures.
- Knowledge and experience mixing drinks.
- Must be familiar with serving and setting up beverage servers.
- Ability to effectively present information and respond to questions
from group of managers, clients, customers and general public.
- Ability to work with mathematical concepts such as fractions,
percentages, ratios and proportions to practical situations.
- Ability to define problems, establish facts and draw valid
conclusions to identify the proper management person to correct
problem guests or employees.
- Basic analytical and deductive reasoning ability.
- Must have superior interpersonal relations and customer service
skills.
- Understand and comply with all Company and departmental rules and
regulations, policies and procedures.
- Knowledge of common safety hazards and precautions to establish a
safe work environment.
- Ability to read, write and communicate verbally in English.
Working Conditions and Physical Environment:
The working conditions and physical requirements described here are
representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodation
may be made to enable individuals with disabilities to perform essential
functions.
- Able to stand for extended periods of time.
- Able to see and read a computer screen and printed material with or
without vision aids.
- Hear and understand speech at normal levels, outdoors and on the
telephone.
- Speak in audible tones so that others may understand clearly.
- Physical agility to b nd, stoop, sit on the floor, climb
stairs/ladders, work in small spaces, walk, reach and lift up to 25
pounds regularly.
- Requires occasional heavy physical work; pushing, or pulling
required of objects up to 75 pounds.
- Work involves almost constant exposure to elements, such as extreme
temperatures, fumes, smoke, and/or loud noises.
- Physical work is a primary part (more than 70%) of job.
