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Title: IT Release Manager
Type: Contract
Location: REMOTE
Primary Responsibilities:
The IT Release Manager is responsible for planning, managing, and
coordinating the release of software features, enhancements, and fixes
into production. This role ensures smooth deployments, minimizes risk,
and maintains the stability of production environments while balancing
the needs of development and operational support teams. Collaborate with
cross-functional teams, including development, infrastructure, security,
and business stakeholders, to ensure readiness and adherence to best
practices.
Release Coordination & Deployment
* Oversee the end-to-end release lifecycle, from planning through
deployment, ensuring all releases meet business and operational
readiness requirements.
* Define and enforce release governance processes, including change
management, risk assessment, and deployment planning.
* Coordinate with development teams, quality assurance, and operations
to schedule, validate, and execute releases with minimal disruptions.
* Facilitate release readiness reviews, go/no-go decision meetings, and
post-implementation reviews.
* Maintain and improve release calendars, ensuring alignment across
teams and stakeholders.
Production Readiness & Support Coordination
* Work closely with development teams and team leaders to prepare
production support and maintenance plans for new features before
go-live.
* Ensure that the teams assuming ownership of support and maintenance
are properly engaged, trained, and equipped to manage post-deployment
stability.
* Establish clear handoff processes between development and operations,
ensuring smooth transitions of ownership.
* Define incident response and rollback procedures for releases to
minimize risk and downtime.
Standards, Documentation, & Best Practices
* Set expectations for best practices, documentation, and standards
related to production readiness of features and applications.
* Ensure that deployment documentation, release notes, and operational
runbooks are consistently created and maintained.
* Establish guidelines for monitoring and observability to ensure newly
released features are measurable and traceable in production
environments.
* Drive continuous improvement of release processes, leveraging
automation and industry best practices to improve efficiency and reduce
risk.
Collaboration & Communication
* Serve as the central point of contact for all release-related
communications, ensuring alignment across development, QA, operations,
and business stakeholders.
* Communicate release plans, schedules, and risk assessments to
leadership and stakeholders in a clear and timely manner.
* Collaborate with IT leadership to align release strategies with
overall business and IT goals.
Automation & Process Improvement
* Advocate for and support the adoption of CI/CD pipelines and release
automation to streamline deployments.
* Identify and implement process improvements that enhance release
velocity while maintaining system stability and security.
* Work with DevOps teams to enhance tooling and workflows related to
release management, including configuration management and environment
provisioning.
Required:
* Strong understanding of software development lifecycle (SDLC) and
release management best practices.
* Experience working with development, QA, operations, and
infrastructure teams to coordinate releases.
* Knowledge of IT service management (ITSM), incident management, and
change management processes.
* Familiarity with CI/CD pipelines, release automation, and version
control tools (GitHub preferred).
Preferred:
* Experience with cloud environments AWS preferred).
* ITIL certification or relevant IT service management experience.
* Familiarity with observability tools (Dynatrace preferred)
Beacon Hill is an equal opportunity employer and individuals with
disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or
conviction records will be considered for employment in accordance with
the Los Angeles County Fair Chance Ordinance for Employers and the
California Fair Chance Act.
If you would like to complete our voluntary self-identification form,
please click here or copy and paste the following link into an open
window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your
opportunity for employment, or the terms or conditions of your
employment. This form will be used for reporting purposes only and will
be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology
Staffing Group, provides world class technology talent across all
industries utilizing a complete suite of staffing services. Beacon Hill
Technologies\' d