This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13218077 Job
Description
As a User Experience Researcher at Stride, you will collaborate closely
with marketing, product, design, engineering, and data partners. This
role demands a keen understanding of user experience research throughout
the product design lifecycle, collaboration with cross-functional teams,
a deep-rooted understanding of human-centered design and design
thinking, and a comprehensive knowledge of the edTech landscapes.
Success in this role will require balancing collaborative team dynamics
with autonomy and initiative of individual ownership. You must be able
to manage multiple projects simultaneously at different phases of the
product life cycle. Above all, you should be a creative problem-solver
and enthusiastic team player.
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable
individuals with disabilities to perform the essential duties.
- Independently lead research efforts, in collaboration with
stakeholders, to support product development across the product
development lifecycle.
- Collaborate with cross-functional teams of UX designers, product
owners, product managers, developers, and researchers to clarify and
define research objectives.
- Employ a variety of research methodologies and tools to understand
user experiences, needs, goals, attitudes, and behaviors.
- Own research operational and administrative tasks like participant
recruiting and gift card distribution.
- Present and communicate research insights to key decision-makers and
stakeholders.
- Equip designers, product managers, and other stakeholders with
insights about users\' experiences to inform the product strategy
and development decisions.
- Work closely with product teams to ensure features and functionality
meets users\' needs and addresses user feedback, and develop and
maintain a product roadmap that aligns with the company\'s business
goals, budgets, and timelines.
- Create empathy throughout the organization by continuously sharing
insights about the users needs, pain points, and experiences.
Supervisory Responsibilities: This position has no formal
supervisory responsibilities.
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS
:
- Three (3) years of industry experience in UX research, product
research, or related fields (such as psychology, UX design, software
development, etc.) OR equivalent combination of education and
experience.
- Proven track record of collaborating with cross-functional teams to
develop and execute product strategies.
- Ability to foster a culture of continuous improvement within the
team by identifying areas for optimization and implementing
strategies for enhancement.
- Deep knowledge of human-centered design and product research
methodologies, tools, and best practices needed across the product
development lifecycle.
- Excellent communication and interpersonal skills, and ability to
work with various personalities and cross-functional teams
- Ability to work in a fast-paced, dynamic environment.
- Must be highly organized and able to manage multiple projects
simultaneously.
- Additionally, you should have experience with building surveys,
developing unmoderated tests, synthesizing analytics dashboards, and
facilitating moderated usability tests and interviews.
- Ability to pivot and adapt, when necessary.
- Strategic thinker, creative problem-solver and enthusiastic team
player.
- Microsoft (Sharepoint, Outlook, Word, Excel, PowerPoint, etc.); Web
proficiency.
- Ability to travel up to 5% of the time.
- Ability to clear required background check.
DESIRED QUALIFICATIONS
:
- Bachelor\'s degree or industry-recognized certification in a
relevant field such as human-computer-interaction, human factors,
psychology, sociology, or product management.
- Prior experience conducting user experience or product research
within the EdTech sector.
- Knowledge of the EdTech market and trends.
- Understanding of GDPA, COPPA, and FERPA standards, and other user
experience research ethical standards.
- Experience using Heap, Hotjar, Qualtrics, UserTesting.com, Figma,
and other similar tools related to user experience design and
research.
WORK ENVIRONMENT:
The work environment characteristics described here are representative
of those an employee encounters while performing the essential functions
of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
- This position is virtual and open to residents of the 50 states and
Washington, D.C.
Compensation & Benefits:Stride, Inc. considers a person\'s
education, experience, and qualifications, as well as the position\'s
work l