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Your Moneris Career – The Opportunity

Join Moneris as a Senior Product Manager, Retail Solutions and lead the way in empowering Canadian small and medium businesses (SMB) through innovative technology. In this role, you’ll shape our retail point of sale (POS) and eCommerce product roadmap, working closely with a strategic software partner, as well as internal teams to deliver impactful, customer-centric experiences.

· Are you driven by a deep understanding of customer needs and excited about shaping the future of retail and eCommerce?

· Do you excel at solving complex challenges through data-driven insights?

· Can you influence partners and internal stakeholders to create successful product outcomes?

For this portfolio, Moneris collaborates with a leading software partner to offer integrated POS and eCommerce solutions. In this role, you will help align product strategy, ensure go-to-market readiness, and drive merchant adoption.

If you have a strong track record of building and growing successful products, we’d love to connect. This role offers an exciting opportunity to shape Moneris’ growth in the retail space and make a difference for small and medium businesses across Canada.

Location: Toronto, Hybrid

Reporting Relationship: You will report to the Director of Product

Your Moneris Career – What You’ll Do

· Lead the product roadmap with a focus on setting OKRs that align with Moneris’ strategic mission, in partnership with the Director of Product

· Define, execute, and own the end-to-end user experience across the entire product journey – from product discover and onboarding from onboarding to retention, ensuring every touchpoint is optimized.

· Work closely with a strategic software partner to influence the product roadmap, ensuring alignment with Moneris' business objectives and the needs of SMB retailers.

· Actively solicit feedback from merchants and teams to inform product strategy and prioritization.

· Define and communicate the business value of product features, developing business cases and supporting messaging for marketing and customer outreach.

· Manage the product commercialization strategy, including go-to-market execution, sales enablement, and internal readiness to drive adoption and revenue growth.

· Own product success by setting performance metrics, tracking results, and making data-driven adjustments to achieve business objectives.

· Oversee product P&L (profit and loss), contributing to strategic discussions on market positioning and identifying growth opportunities.

· Collaborate with other product teams, to align and prioritize key features and enhancements that that impact your product roadmap.

Your Moneris Career – What You Bring

· 8+ years of relevant experience, including 3+ years in Product Management: Demonstrated success in launching and scaling products.

· Proven experience in: ability to influence partners; effectively engage and align with internal and external stakeholders.

· Technical understanding of software development lifecycle: Hands-on experience developing digital solutions.

· Experience in scrum/agile methodologies: Experienced in navigating product development processes and collaborating in agile environments.

· Experience in go-to-market planning: sales enablement, product marketing, operational readiness, and driving adoption within a B2B environment.

· End-to-end design thinking: Ability to empathize with users and create seamless experiences across the entire customer journey, from onboarding to retention.

· Experience in SMB SaaS and payments: Experience building and scaling technology solutions for small and medium businesses, with a strong understanding of payment ecosystems.

· Knowledge of retail POS and eCommerce solutions: Strong grasp of SMB retailer needs, particularly in integrated point-of-sale systems and eCommerce platforms.

· Entrepreneurial mindset: Able to navigate through complex situations and can lead cross-functional stakeholders within a matrixed organization.

· Education: University degree in Business, Engineering, or a related field (or equivalent experience).

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.