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About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
EEO Statement & Accommodations
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Role: ServiceNow- Senior Business Process Consultant
Location: Remote
A Senior Business Process Consultant - ServiceNow at a Cognizant company, is an outstanding professional who assumes a meaningful role in guiding clients and teams towards successful process optimization through the assessment, analysis, and mapping of better workflows and implementation of standard, measurable processes so that accurate next steps can be envisioned and realized in automation.
Responsibilities
With an extensive understanding of industry standards and proven market practices, they deliver tailored solutions that optimally address outstanding challenges and drive process perfection for each client.
As a trusted advisor, the Senior BPC nurtures a collaborative environment that fosters knowledge sharing and continuous improvement, actively collaborating with teams and clients to achieve mutual success. Using their expertise, they skillfully develop strategic roadmaps that outline a well-structured and incremental approach to process maturity, ensuring a smooth transition towards optimized operations.
Through meticulous analysis, strategic mentorship, and the establishment of performance metrics, the Senior BPC guarantees the seamless integration of standard processes, resulting in heightened efficiency, improved effectiveness, and balanced growth for the organization. Additionally,
the Senior Business Process Consultant takes on a secondary responsibility of providing functional support to the Business Development teams during pre-sales activities, using their expertise to assist in building tailored solutions that precisely align with client requirements.
Qualifications, Certifications & Experience
CPDE (Required or equivalent )
ITIL v3 or 4 (Required) Six Sigma (Desirable)
Agile (Desirable)
Prosci (Desirable)
TOGAF (Desirable)
SN Certifications & Experience:
CSA, Business Process for Implementation
Demonstrated ability Process development, Process management, and Process improvement
Salary and Other Compensation:
The annual salary for this position is between $105,000 - $110,000 depending on the experience and other qualifications of the successful candidate.
Applications will be accepted until 10 Apr 2025
Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Disclaimer! The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time.
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.