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Job Description
ROLE OBJECTIVE
The Coordinator, DD&T supports the day-to-day operations of the DD&T team, including administrative support in connection with the DD&T budget, approvals, payment and controlling. The role also supports and liaises with the HR department to drive operational needs.
SCOPE
Provides administrative support for DD&T and HR budgets, as well as TPRM process, SOW, POs, invoicing, accruals and reconciliation with Finance for DD&T team and HR.
Supports DD&T activities across teams as needed, including D&I, NGCE and L&D. E.g. serves as Dedicated Coordinator of Market Research process and Veeva PromoMats Ambassador for LOC
Primary Administrator of SuccessFactor Learning and Knowledge sharing platform
Overall organization and support for culture and team building, including department meetings, logistics, coordination of agenda, vendors and activities.
Country (-ies): Canada
Key accountabilities
Maintains departmental budget, including tracking of invoices, accruals, and reconciliation with Finance monthly for both DD&T and HR departments.
Interfaces and communicates with internal and external customers; directs people to the appropriate resources.
Participates in the development and maintenance of improvement processes; actively participates in self- and team audits and resulting process improvements.
Supports departmental leadership team meetings including content development, agendas, minutes, follow-ups and logistics as required.
Prepares documentation for payment of vendors, consultants, and suppliers; liaises with procurement and finance to perform RPF’s where appropriate; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.
Primary administrator of Success Factor learning and knowledge sharing platform for organization; Works with various stakeholders to assign, maintain and audit the completion of required training modules through different training platforms (Bloom, SuccessFactor, MyLearn etc.); Provides measurement and reporting to stakeholders as required.
Primary administrator and Lead for Location of Promomats system; Partners with Learning and Development, NGCE and business partners to develop and maintain training materials in system; Provides measurement and reporting to stakeholders as required to ensure accuracy and SOP compliance.
Coordinates new hire onboarding and offboarding communications to key stakeholders.
Develops a strong network within the department; draws on network to answer questions, solve problems, and successfully execute responsibilities.
Demonstrates confidentiality and high level of integrity in execution of all responsibilities.
Uses appropriate tools for required work including Microsoft Outlook, Word, Excel, and Power Point to track, document, report data, and maintain web pages.
Reviews documents and proofreads work for grammar and spelling, accuracy, consistency of terms, and completeness; ensures document text and graphics adhere to corporate and organization guidelines and standards.
Will perform duties in compliance with all applicable laws, industry codes, company policies and procedures.
SKILLS and LEADERSHIP CAPABILITIES
Highly collaborative team player with growth mindset, agility, a can-do attitude and strong work ethics
Excellent communication skills and previous experience working with multiple internal and external stakeholders.
Demonstrated initiative and ability to work independently.
High level of integrity and confidentiality in managing sensitive information.
Experience in managing projects, multi-tasking and be proactive with team members to achieve outcomes a strong advantage.
Strong sense of ownership and attention to detail.
Understanding of the healthcare regulatory environment an advantage.
System experience in Workday, ARIBA, SAP, SuccessFactor, Bloom, Veeva PromoMats, etc.
Computer skill proficiency in Microsoft Excel, Word and PowerPoint, BI Reports.
Digital Competencies
Proficiency in leveraging digital tools, platforms, Artificial Intelligence (AI) and other technologies (incl. MS Office suite) to communicate with impact and perform tasks efficiently and effectively.
Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams.
Dedication to lead by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.
Understanding of cybersecurity threats and best practices to protect sensitive information and systems.
Preferred Experience and Education
University degree or college diploma
2-3 years' experience in Pharmaceutical/Biotech industry supporting large, complex teams in head office and in the field.
Fluency in English, both in oral and written communication; Bilingualism (English/French) is an asset
Computer skill proficiency in MS Office
Locations
Toronto, Canada
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time