At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
PROGRAM MANAGER
Amendment Type: Amendment #1
Amendment Date: 05/13/2024
Amendment Reason: Please note change to posting date
Job ID: 47307
Job Category: Policy, Planning & Research
Division & Section: Development Review, Concept 2 Keys
Work Location: City Hall, 100 Queen Street West / Hybrid
Job Type & Duration: Full-time, Temporary (12 months)
Salary: $112,280 - $149,247, TM2060, Wage Grade 7.5
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 13-May-2024 to 28-May-2024
The City of Toronto is transforming its development review process from pre-application consultation to occupancy by reimagining organizational structures, processes and technology.
A new Development Review Division is being established, which will enable a development review process that is effective and efficient, clear and transparent and results in good city-building outcomes. To support the City’s objective of improving housing affordability and to meet a target of 285,000 new housing starts by 2031 and 65,000 rent-controlled homes by 2030, the City is prioritizing and expediting affordable housing projects.
Major Responsibilities:
Reporting to the Manager Program Planning & Strategic Initiatives, the Program Manager will coordinate and manage division-wide priorities for the Division including budget processes, human resource planning, issues management and quality assurance. The Program Manager will provide senior level, strategic policy and program advice and operational support, including representing the Division, as required, on city-wide corporate initiatives and at meetings with stakeholders.
What will you do?
Provides strategic business, financial and policy advice, day-to-day operational support and professional judgment on complex and contentious issues for divisional senior management.
Develops and implements detailed plans and recommends policies regarding program specific requirements.
Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation, and initiatives by other levels of government.
Assists in addressing ongoing and emerging issues and priorities for the Division in a timely way to ensure delivery of services and special projects.
Establishes an effective and collaborative working relationship with the division's senior management team and management staff, staff from other City divisions and stakeholders.
Represents Divisional interests and needs on a Corporate level and participates in Corporate projects related to financial and administrative functions.
Prepares and reviews briefing notes, reports and presentations to divisional senior management, the Deputy City Manager, City Manager, Council and Committees on various operational and/or financial issues of the Division.
Assists in the development, design and implementation of functional policies and programs that make major changes in overall business performance based on long-term needs.
Acts as divisional budget co-lead in overseeing the annual operating budget for the Division and ensures the Division's expenditures are controlled and maintained within approved budget limitations in conjunction with City processes.
Assists in developing and administering the annual budget for the section and ensures that the section's expenditures are controlled and maintained within approved budget limitations.
Liaises with corporate financial units to ensure consistency and integration of financial reporting for the Division.
Assists in coordinating and managing the Division's workforce strategy to ensure the Division's human resources needs are met.
Manages complement control and is the division lead on human resource issues.
Leads, coordinates, and manages Divisional staff development, training and quality assurance, ensuring legislative and program delivery requirements are met.
Assists with the coordination of assignments, assets, and human resources activities across the Division.
Represents the Division through participation on various working groups, task forces and special teams.
Attends Council, Standing Committees and Community Councils, as required, to provide guidance, advice, and support.
Provides a high level of customer service to operating units, supporting program management staff with processes and tools needed to effectively and efficiently deliver services.
Supports issues management function and liaises with internal and external stakeholder to resolve complex issues.
Assists in identifying and measuring performance standards for the division.
Deals with confidential and sensitive information affecting Divisional operations, assets, and resources.
Manages assigned projects ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
What do you bring to the role?
Your application must describe your qualifications as they relate to:
Post-secondary education in business/commerce, public policy, public administration, or the approved equivalent combination of education and/or experience.
Considerable strategic planning/policy development and analysis experience in a major public or private sector organization. Previous governmental experience considered an asset.
Considerable experience coordinating and preparing reports, briefing notes, and other formal communications by conducting research and analysis, and coordinating stakeholder input to inform content, rational and recommendations.
Experience in issues management and resolving contentious issues that demonstrates superior analytical, conflict resolution, interpersonal, and problem-solving skills.
Experience in the effective delivery of project management involving multiple stakeholders, with minimal direction, while balancing stakeholder, political and community interests.
Knowledge of change management.
Knowledge of municipal government operations, approval processes and political structure, Committee and Council proceedings, and general understanding of issues facing partnering divisions and the planning community.
Ability to produce concise and effective reports and recommendations, often under severe time constraints.
Ability to work in a highly demanding work environment with many competing priorities and deadlines.
Sound judgment with an ability to work independently on confidential and sensitive matters with minimum supervision.
Ability to establish effective working relationships with all stakeholders, employees, client departments, outside agencies, politicians and other orders of government.
An effective relationship builder that promotes and fosters teamwork and is able to influence and mobilize internal and external staff and stakeholders to achieve desired results.
Ability to identify needs, initiate, co-ordinate and manage the implementation of solutions in response to issues.
Familiarity with other relevant government legislation including the Municipal Freedom of Information and Protection of Privacy Act.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .