We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What you'll be doing
As the Senior Records Analyst you will be reporting to the Director, Business Effectiveness and will be responsible for overseeing the records management program, ensuring compliance with legal and regulatory requirements, and implementing best practices for the retention, retrieval, and disposal of records across Personal and Business Banking and assigned LOBs. In this role you will be accountable to effectively manage risk across LOBs as well as provide support on various initiatives involving records.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
Records Lifecycle Management – Assist in overseeing the lifecycle of Records from identification to disposition, ensuring proper classification, retention, and secure disposal of records. Assist in collaborating with Legal, Compliance and frontline on the update of the Bank’s record retention schedules.
Governance and Compliance – Monitor adherence to records management standards and best practices across the organization. Develop, implement and maintain records management procedures to ensure compliance with enterprise policies.
Risk Management – Conduct regular audits of records management practices to ensure adherence to policies. Identify potential risks related to records management and assist in the development of strategies to mitigate these risks. Work with the business areas to assess records management risks associated.
Reporting and Documentation – Prepare status reports on records management testing activities, compliance status and audit findings for management review.
Client Engagement – Work with our LOBs to help them comply with records management policies through training, remediation guidance where compliance gaps exist.
Relationship Building – Develop relationships with partners to ensure that records management considerations are integrated into these broader risk management frameworks.
Leveraging Technology - Invest time in becoming proficient in CIBC’s approved records management repositories (e.g., SharePoint Online with Records Management) to provide informed guidance to internal partners. Where appropriate, create user-friendly resources, such as FAQs and how-to guides, that help teams navigate and utilize these systems effectively.
Who you are
You can demonstrate working knowledge within Compliance, Business Controls or Audit (asset). It would be an asset if you have experience working in records management.
Your influence makes a difference. You know that relationships and networksare essential to success. You have excellent interpersonal, communication and problem-solving skills, including effective engagement with all levels of the organization.
You give meaning to data. You enjoy investigating problems and making sense of information. You communicate detailed information in a meaningful way.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
Values matter to you . You bring your real self to work and you live our values – trust, teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 23rd Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Monitoring, Conflict Resolution, Customer Queries, Ensure Compliance, Policy Procedures, Prioritization, Retail Credit, Trade Control
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.