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Mastercard SVP Commercial and New Payment Flows - Canada in Toronto, Ontario

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

SVP Commercial and New Payment Flows - Canada

Role Purpose

The Commercial & New Payment Flows organization drives innovative products and solutions for our customers unlocking payment flows across key business areas covering Commercial and B2B, Small and Medium Enterprises, and Transfer Solutions. Products and solutions supported by the business include commercial cards, B2B, accounts payable and receivables, non-carded bill payments, and disbursements and remittances.

The role drives the go to market strategy, ensuring product readiness and scalability across Commercial and New Payment Flows within Canada, balancing the need for global scale with local market needs.

They will lead a team focused on accelerating market expansion, influencing product development agendas, and driving revenue through strong commercialisation across customer segments and product lines in collaboration with local market, North America, and global teams.

Reports to the President of Canada and the EVP - Commercial and New Payment Flows, North America and is a member of both the Canada Leadership Team and the North America Commercial and New Payment Flows leadership teams.

Key Areas of Responsibility

• Partners with the Canada President, Market Leaders, Sales Teams and customers to identify and size market opportunities; develops and integrates the global strategic priorities into Canada go-to-market strategy to deliver and optimize commercialisation efforts.

• Partners closely with Global Product, Canada and North America Product, Customer Solutions Centre, Sales and Marketing teams to enable the go to market strategies; owns and drives the commercialisation plans, including pricing structures, and customization of global products to reflect local market needs.

• Drives the Commercial & New Flows product strategy, defining and owning the product roadmaps and growth plans to deliver scale within Canada in partnership with region and key cross-functional partners globally.

• Contributes to the global Commercial & New Flows product strategy and the Canada/North America strategies, leveraging insights from Canada customers and consideration of market drivers to enable product enhancements and customization, as well as driving a culture of innovation.

• Represent the Canada Commercial and New Flows management function within Mastercard and to external markets (conferences, customer events, etc)

• Stays abreast of market, competitive, regulatory and industry issues to assess and address opportunities related to the competition, go to market approach, and time to market.

• Leads and develops a high-performing cross-functional team responsible for influencing a diverse range of customers and key internal stakeholders to drive the product strategies and roadmaps, increasing revenue, share and volume.

• Develops strong internal executive level partnerships to ensure cross-functional alignment and maximum support.

• Partner with peers across the Canada Leadership Team, such as Legal, Finance, Government Affairs, Sales, etc.

• Engage in long term strategic planning for the Canada market as a member of the Canada Leadership team.

• Provide day to day leadership presence in the Toronto office, including executive sponsorship of Business Resource Groups, leadership panels, coaching, mentoring and other activities that foster a strong Team Canada culture.

Key Skills/Experiences

• Expertise in creating and driving go-to-market product strategies that enable significant revenue generation across multiple products/segments and a diverse customer base.

• In-depth product knowledge across either Commercial (B2B, Small Medium Enterprises, corporate banking) or New Flows (cross-border, remittances, bill bay)

• Will have managed significant product and/or market P&L’s, strategies, plans and KPI’s which reflect revenue growth, acceptance, profitability, and market growth.

• Expertise in building and managing strong relationships with a diverse range of stakeholders internally and externally to include Financial Institutions, Fin-Techs, retailers, governments, regulators, and internal partners. Strong influencing capabilities are essential.

• Ability to deliver significant value to customers through cross functional teams by solving complex problems, creating solutions and innovative products, while simultaneously growing in existing and new markets.

• Strategic leader with who builds, develops, and empowers teams and knows how to deploy and optimize organization resources in effective ways. Has led multi-function teams in matrixed organizations, and driven success through collaboration and strong influencing skills.

• In depth understanding of the external landscape, and able to assess and understand the competition, the political and social environment, regulatory challenges, market dynamics and the impact for our business.

Mastercard Leader Profile

Drives Results Shapes Vision and Strategy Leads Teams

Delivers Change Influences the Market and Customers Develops Teams

Communicates with Impact Navigates Complexity Enterprise-Wide Mindset

Creates Social Value Shapes Policy and Regulations Builds Networks

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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