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https://illinoisjoblink.illinois.gov/jobs/12014827 Business
Intelligence Technical Analyst- AITS (Hybrid/Remote)
AITS Admin
Job Summary
The purpose of the Business Intelligence Technical Analyst is to provide
support for the business intelligence (BI) architecture of Decision
Support including the technical infrastructure of the Enterprise Data
Warehouse (EDW), BI applications, and related systems environment. This
position maintains BI systems, operational reliability, capacity
planning, disaster recovery mechanisms, and plans for future BI
delivery.
Duties & Responsibilities
Administer applications providing Business Intelligence (BI)
services, Data Movement services, Data Science services and Data
Virtualization services. This responsibility involves design and
configuration of the software, overall management of the application
and working with staff involved in daily operations with the
software. This also includes supporting research and evaluation
activities related to new technologies to support data storage,
analytics, and business intelligence. (30%)
Design, manage, and monitor security design processes related to the
security of Data Warehouse and Business Intelligence security.
Provision security access as requested in compliance of operational
procedures. Monitor security operations to ensure compliance with
existing university and departmental security policies. Monitor
security implementation to ensure continued compliance with intended
access plans. Review university policies and guidelines to ensure
that Decision Support security policies and procedures remain in
compliance through partnership with the AITS Enterprise Systems
Assurance team. Recommend changes or new policies as appropriate.
(30%)
Provide operational support for university-wide systems used by
students, employees, and university clients. Work with IT
professionals across the University of Illinois to provide core
systems integration and operational services. Participate in On-Call
rotation to support operational systems. (20%)
Miscellaneous duties including (20%):
a. Conduct research to identify opportunities for improving the BI
Architecture and Decision Support product delivery focusing on new
industry products, new features to existing products and industry
trends with BI and data warehousing techniques.
b. Identify methods to collect operational metrics in support of
the following: measurement of return on investment; usage analysis;
and security analysis. Analyze systems and processes to identify
opportunities for increased efficiency and efficacy.
c. Serve as principal analyst for BI Environment Management
activities: Collaborate closely with the Project Management team to
schedule Development, QA, and Dress Rehearsal environments;
Coordinate with the AITS Database Administration team to create or
refresh database environments; Design, manage, and monitor
implementation processes related to testing, security, risk
analysis, and quality assurance for ongoing Data Warehouse new
releases; Collaborate with the DS Information Delivery team to
support security and changes to existing structures during project
implementation phases; Perform risk analysis, provide statistics,
and report findings to the AITS Leadership Team.
d. Serve as subject matter expert on enterprise infrastructure
components and middleware. Monitor production, test, QA, and
development Business Intelligence environments. Escalate issues to
the appropriate team. This includes the data warehouse and BI
technology environments; Capacity planning for Business Intelligence
Architectu e and Decision Support products; Back-up and disaster
recovery plans, procedure testing, and implementation for Business
Intelligence Architecture; Business Intelligence Architecture
documentation and standards; Defining and implementing Business
Intelligence Architecture standards for the Decision Support
environment.
e. Participate in committees and projects for AITS (e.g., service
improvement initiatives) and/or partner organizations (e.g.,
Technology Services, ITS and ACCC) to meet enterprise objectives.
f. As needed, serve as a backup resource for the Assistant
Director, Business Intelligence Architecture and other members of
the Business Intelligence Architecture team.
g. Other related responsibilities as appropriate for a BI Technical
Analyst
Minimum Qualifications
High school diploma or equivalent. Any one or any combination totaling
two (2) years (24 months) from the following categories: College
coursework which includes Information Technology (IT), IT Management,
Programming, IT systems, or a closely related discipline, as measured by
the following conversion table or its proportional equivalent: 30
semester hours equals one (1) year (12 months) Associate\'s Degree (60
semester hours) equals eighteen months (18 months) 90 semester hours
equals two (2) years (24 months) Bachelor\'s Degree (120 semester hours)
equals three (3) years (36 months) Work experience in IT-related
functions, such as hardware/software support, programming, network
design, network engineering, IT systems integration, or closely related
field.
Preferred Qualifications
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