At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Responsibilities:
Recruitment of new panelists with leads coming via various sources i.e. online, referrals etc.
Onboarding (Training) new Panelists
Responsible for replacement of Panelists when there are dropouts from the panel
Closely track and monitor the participation of the Panelist for the first month and communicate with them if there are any concerns
Connect with Panelists and understand their concerns when the engagement levels are low and resolve issues for the first month on the panel
Communicate importance of engagement and the need for active participation
Get feedback from Panelists and communicate the same to Project Manager, in order to communicate to senior team there by enabling appropriate decisions to be taken to ensure smooth panel functioning – in particular with relation to recruitment and onboarding
Communicate and be in touch with the Recruitment Project Manager daily
Regular connections to understand Panelists issues and queries for the first month and to resolve them at the earliest
Use GPM (Global Panel Management) tool during all engagement activities, to be able to track and monitor discussions and updates
Checking first month scans and addressing quality concerns
Training panelist on rewards program
Face to Face In field recruitment when required
Hand over panelist to permanent PME after payment of first rewards
Monitoring of demographic profile of panel to ensure correct demographics targeted for recruitment
Must be bilingual in Portuguese and English (Written and verbal)
Basic Qualifications:
Experience with CATi / Helpdesk Team and Fieldwork
Computer literate - proficient with Microsoft office (Word, Excel, PPT, etc), Good management of digital platforms / HTML and open to learning new programs (GPM)
Good interpersonal Skills
Self motivated and can self-manage
Ability to speak a vernacular language is a plus