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SUMMARY:
Provides technical expertise and coordination of hardware and software solutions to establish and maintain an enterprise network as well as computer systems to ensure the stable operation of the organizations IT assets
ESSENTIAL DUTIES:
- - Help design, setup, configure, and troubleshoot complex switching environments and maintain a thorough understanding of Wide Area and Local Area Networking
- - Help Design, setup and configure complex wireless networking that supports open or secured access and the ability to support voice and video applications
- - Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities
- - Configure and set up Firewalls, VPN Concentrators, and Security appliances for access to vital business applications
- - Install and configure client and server software for upgrading and maintaining network and telecommunication systems including patch management and security hardening standards
- - Maintain a thorough understanding of enterprise security for the internal and external network and stays abreast of emerging issues in technology that impact future procurement decisions
- - Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and first level network administration support
- - Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services
- - Support network infrastructure and document network issues and resolution for reference
- - Monitors and troubleshoots system performance and implements performance tuning which requires a thorough knowledge of networking and serves as an analyst for network security.
- - Act as backup to other IT administrators on an as needed basis
- - Participate in group think in the areas of security solutions, firewalls, anti-virus solutions, and intrusion detection systems
- - Help design server needs from a networking standpoint
- - Work with vendors, outsourcers, and contractors to facilitate network products and services
- - Craft diagrams and documentation to facilitate meaningful dialogue amongst end-users and leadership teams
Additional Duties and Responsibilities:
- - Serves as a resource to bank employees in enhancing the network security literacy of the banks workforce
Conduct administration of systems and serv