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Community Health Systems Switchboard Operator-PRN w Rotation in VICKSBURG, Mississippi

Description

The Switchboard Operator is responsible for the facility telephone switchboard to relay incoming, outgoing, and inter-office calls, and performs miscellaneous hospital communications and clerical duties. Answers questions of callers and takes message according to hospital protocols. Pages authorized personnel over the intercom system. Announces close of visiting hours and other notifications. Provides information to hospital personnel concerning specific scheduling matters and other information available to the Communication Clerk. Follows hospital procedures in regards to paging over the intercom system, referring calls to nursing stations, to specified offices in the hospital and when alerting hospital personnel to emergency conditions or drills which develop within the hospital. Maintains the alphabetical listing of patient’s name daily. Answer all calls for Dr’s Answering Service. Pages physicians for calls to be obtained.

Must be able to read and write the equivalent of eighth grade English. One (1) year of high volume switchboard operation experience is strongly preferred. Demonstrated verbal communication skills are required. Strong guest services and customer relations characteristics are required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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