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Meter Reading Associate
General Information
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City
Chesapeake, Norfolk, Virginia Beach
State/Province
Virginia
Country
United States
Department
Customer Business Operations & Administration
Date
Tuesday, November 28, 2023
Working time
Full-time
Ref#
20031875
Job Level
Individual Contributor
Job Type
Experienced
Job Field
Customer Business Operations & Administration
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
24,900
Annual Base Salary Maximum
49,800
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirement
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
Electronic Systems, Inc. (ESI), A Xerox company, is seeking a motivated Meter Reading Associate who will be responsible for locating and tagging of equipment at customers’ locations, taking meter reads on equipment whose usage cannot be read remotely, encouraging customers to install ESI’s diagnostic application. For manual reads, this position is responsible for ensuring that the gathered information is input into spreadsheets accurately.
Responsibilities:
Travel to assigned customer accounts, including multiple locations of customers (approximately 90% of the time)
Tag new or additional printers not currently on contract, pull initial and monthly meter reads, record model numbers, serial numbers, and IP addresses.
Map physical device locations
Interact with contract administrators regarding serial corrections, location moves, etc.
Reprogram serial records.
Report immediately to dispatch when a printer device needs service.
Educate and present automated meter acquisition process to customers and coordinate installation of the solution with field service representatives.
Reconcile tag log monthly, with information on when and where a tag is used.
Qualifications:
High school diploma or equivalent.
Excellent customer relations skills.
Excellent communications skills, both written and oral.
Previous customer service experience desired but not required.
Basic IT skills and mechanical aptitude strongly desired
Intermediate skill level in MS Excel.
Valid Driver’s License with a relatively clean driving record.
Ability to lift, push and pull up to 10 lbs. and bend to take meter readings in awkward physical positions.
What We Offer:
Competitive compensation (hourly compensation and applicable overtime).
Comprehensive benefits offerings (including medical, dental, vision, life insurance).
Retirement Plan – 401k.
Paid holidays, personal choice days, and paid time off
A culture that offers flexibility and a healthy work life balance.
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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.