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CVS Health Senior Consultant, Product Development in Virginia
The Senior Consultant, Product Development, on the Care Management Solutions team, will work closely with the Product Innovation Lead Advisor to identify, evaluate, size, develop, test, and scale new product enhancements and strategies to increase client adoption and improve product performance. You will leverage your understanding of the health care solutions market, customer needs, and member experiences to ensure the product is differentiated and impactful. Our Care Management Solutions team manages a portfolio of enterprise solutions that provide value to our clients by building upon our unique CVS Health capabilities to deliver improved health outcomes and cost savings to our customers. You will partner with other colleagues and leaders from across our CVS Health enterprise to drive change. Key stakeholders include: Marketing, Finance, Analytics, Regulatory, Sales, Data Engineering, IT, and Legal to ensure that our products are successful throughout the product lifecycle. Additional scope may include business case development, clinical impact analysis, establishing and evaluating performance guarantees, product pricing, developing product reporting, managing product marketing materials, overseeing product roadmaps and strategic/technical builds, and sales support. You will own key workstreams from end to end to ensure the team builds and launches new Health Advisor enhancements on time and within budget, while executing upon our goals and Enterprise objectives.In this role you will:- Assist in the end-to-end program management of multiple projects within the Care Management portfolio- Monitor product performance and proactively identify and address issues- Work together with project management in the development of timelines, project plans and status reports to monitor projects- Collaborate effectively with cross functional partners and become a contributor on how product design decisions can impact strategic product goals- Become a product SME, deeply understanding how our solutions work, key features, and its architecture- Be the primary contact for cross functional partners related to product design and development- Assist product team in developing solutions to product issues and creating mitigation plan to resolve risks- Identify product marketing ideas and opportunities based on industry trends, current market environment and competitive trends- Assist in the development of product marketing strategies- Maintain accurate and complete product development documentation- Working closely with the marketing team, manage and provide marketing materials updates. Manage the clinical and legal approval of marketing materials as needed.- Working closely with sales, develop training materials on product improvements and strategies- Provide support to customer service and sales on product features and functionality, as needed
2+ years working in product management or product development roles2+ years of experience in healthcare industry knowledge, preferably in health care technical solutions space2+ years of experience using advanced skills in the Microsoft Office Suite, specifically with Excel, Power Point, Outlook, and Word
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
Excellent written and verbal communication skills; ability to develop and deliver presentations to multi-level leadership and operational audiences Proactive ability to manage multiple projects simultaneously and to identify, analyze and solve practical problems; adjusting priorities as needed and meeting deadlinesMust have impeccable attention to detail and excellent social skillsMust be results-oriented; possess ability to set the right expectations based upon the timelines and workload of cross functional stakeholders; drive the project and keep others on task to meet goalsDemonstrated leadership ability, able to develop cross functional relationships and communicate effectively with all levels of the organizationMust be able to complete everyday responsibilities and duties with minimal supervisionMust be eager to take initiative and show creativityExperience working with digital marketing channels is a plusAbility and flexibility to travel up to 10% when Covid-19 related restrictions are lifted
• Bachelor’s Degree is required• Preferred in healthcare field, business administration, clinical and operations management
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.