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Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems.
Responsibilities
Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base
Trading front end functionality knowledge
Assist in client On-Boarding
Exchange reporting & Compliance audits
High Frequency trading platform knowledge
User & account administration to include limits adjustments upon Risk approval
Manual ticket booking
System outage management of client trades
Liaison between technology dept. and business groups to communicate changes
On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities
Must be comfortable with shift coverage generally between 6:30am and 9:00pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage
Ensuring compliance with the company's regulatory requirements under the HKMA
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
At all times complying with Marex's Code of Conduct
To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
To report any breaches of policy to Compliance and/ or your supervisor as required
To escalate risk events immediately
To provide input to risk management processes, as required
The Company may require you to carry out other duties from time to time.
Competencies
Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements
Proactive and willingness to pick up issues
Calm demeanour
Excellent verbal and written communication skills
A collaborative team player, approachable, self-efficient and influences a positive work environment
Demonstrates curiosity
Resilient in a challenging, fast-paced environment
Excels at building relationships, networking and influencing others
Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
Skills and Experience
Minimum of 2 years' experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct and various other ISVs
Minimum 2 years' experience of dealing Global exchanges such as ICE, CME, Eurex, etc.
Minimum of 1 years' experience in Exchange connectivity for global derivative, commodity, cash and equity markets
Excellent working knowledge of database queries and excel for Compliance audits and management reporting
Minimum of 1 years previous experience of client On-Boarding for both Fix and bespoke API protocols
Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)
Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands on experience
Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this