Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
Annual incentive bonus plan based on company achievement of goals
Time away from work including paid holidays, paid time off and volunteer time off
Professional development courses, mentorship opportunities, and tuition reimbursement program
Paid parental leave and adoption leave with adoption financial assistance
Employee discount program
Job Description Summary:
This role is to provide strategic HR oversight, coaching, guidance and support to assigned business units and Blue KC leaders and employees on all matters regarding the management and development of talent. This position drives, initiates and results as a strategic business partner by interfacing with all levels of leadership and associates, as well as providers of human resource services for Talent Acquisition, Management and Development, Benefits, Compensation and HRIS. This position serves as a subject matter expert and provides specialized expertise in several complex human resources functional areas. The employee must reside in the Kansas City metropolitan area.
Job Description
Builds effective working relationships with business leaders to help drive positive business results.
Develop and execute on initiatives to improve processes and implement best practices
Leads discussions to ensure employee skills, competencies and experience align with the roles that meet the needs of the business
Partner with leaders and recruiting to bring top diversified talent into the organization including developing staffing, hiring plans and onboarding
Leverages an understanding of business needs and business acumen to coach and advise business leaders regarding HR and broader business issues to maximize both organizational and individual performance, advising on performance improvement plans, counseling plans and appropriate disciplinary actions
Lead investigations and resolve claims of harassment, discrimination, and other perceived and/ or real associate complaints; handling all employee relations issues in scope
Diagnose Human Resources related needs within functions and help leader develop and execute on Human Capital Plans
Strategically provides high level guidance to mitigate enterprise-wide legal risk pertaining to employee issues
Monitor and respond to associate concerns/ attitudes and ensure fair, consistent and effective application of policies and procedures for all associates
Drives initiatives and ensures state and government regulatory compliance adherence.
Manage talent management process, including performance management and succession and talent development plans for all functions
Conduct leadership development training and team-building activities to key stakeholders across multiple functions
Identify leadership development and training needs and partner closely with Learning and Development to execute solutions
Lead and execute implementation of employee surveys and appropriate action plans to ensure a high level of employee engagement
Lead key talent initiatives and projects to elevate talent, employee engagement and culture
Direct systems activities between HRIS, Finance, leaders and employees
Facilitates compensation solutions as necessary to attract and retain top talent
Minimum Qualifications
Bachelor’s degree preferably in Human Resources or must have PHR certification as a minimum requirement.
Minimum of 10years of Human Capital Management experience
Minimum of 7 years Employee Relations experience
Prior human resource employment in a large, domestic or international customer service focused company
High level of customer service orientation mindset
Strong communication skills, both orally and in written work
Superb skill in multitasking, project management and change management skills
Must be able to collaborate and problem solve with business leaders at all levels with strong positive attitude
Ability to build relationships and gain trust with leaders and employees at all levels of business functions
Strong quantitative and qualitative reasoning skills and ability to analyze: situations, context, possible outcomes, liability, and prior precedent to identify optimal course of action
Ability to act as a sounding board, ask thought provoking questions when appropriate, to help others explore and evaluate options without judgment and ability to question practices and decisions
Preferred Qualifications
Advanced degree
SPHR Certification
Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
At Blue Cross and Blue Shield of Kansas City (Blue KC), we have long put our members first by developing products and services to meet their needs. From our founding in 1938 to more than 80 years of experience in innovative, patient-centered healthcare coverage, Blue KC continues to keep our members at the center of everything we do. As a market leader, we continue to embrace new ideas to make healthcare more affordable and to improve the customer experience. Come join us!
Blue Cross and Blue Shield of Kansas City will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully utilize electronic and online job application systems. For assistance, please send an email to Recruitingteam@bluekc.com .
EOE/M/F/Vets/Disability
Affirmative Action Employer
Equal Opportunity Employer
Know Your Rights: Workplace Discrimination is Illegal (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf)
E-Verify Participation
Equal Employment Opportunity/Nondiscrimination/Affirmative Action Policies (https://bluekcmemberportal.azureedge.net/pdf/2024/EEO-Policy-2024.pdf)
IER Right to Work
FMLA (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf)
Pay Transparency
Employee Polygraph Protection Act (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)