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The Sales Operations Specialist is responsible for enabling the sales team through our sales tools & technology platforms. This will include (but not limited to) support for marketing and sales within Outreach, Highspot, ZoomInfo & LinkedIn Sales Navigator.

Sales Enablement

• Sequence / Template / Snippet creation in Outreach

• Administering licenses for sales tools, while managing governance and processes within the tools

• Content distribution and communication to field through Highspot

• Build relationship with our sales reps

• Reporting on ROI from our Sales Tools

• Reporting on content usage/engagement with sales tools

• Training the field on our sales tools

• Creating landing pages, e-mail templates, and pitch styles in Highspot

• Work closely with the marketing team to execute marketing campaigns, and create sequence events in Outreach

• Create intent data in ZoomInfo to target client engagement

• Understand the sales journey / lifecycle

• Work collaboratively on documents with the ability to communicate and execute in a timely manner

• Research different verticals/industries to position messaging and increase client engagement

• Act as a liaison between sales and marketing functions

• Provide ongoing training and guidance on our sales tools

• Drive adoption of sales tools

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Qualifications

Knowledge and understanding of Sales tool functions, processes, and systems. Strong understanding of/experience with integrated business systems

• Excellent planning and organization skills

• Excellent time management skills and attention to detail

• Proficiency with Microsoft Word, Excel, PowerPoint

• Experience with sales tools & technology

• Ability to communicate in a clear, concise, and fluent manner both verbally and in writing to gain agreement or acceptance.

• Ability to establish rapport and trust with integrity and honesty. Ability to express thoughts clearly and concisely.

• Must be able to communicate and interact effectively with multi-functional and diverse backgrounds.

• Ability to work independently with a team environment across all levels of employees

• Ability to adapt to conflicting deadlines/priorities

• Ability to identify problems, escalate issues and implement or recommend resolutions

• Ability to meet or exceed performance expectations and operational goals

• Demonstrated ability to effectively service internal and external customers.

• Work independently, have high energy and personal ownership, manage time effectively, be organized, creative, and work in cooperation with others to achieve objectives

Nice to Have

• Outreach, Highspot, ZoomInfo experience

• MS Dynamics experience

• Experience working with sales teams

• Sales / target marketing knowledge

• Self-starter, go-getter

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance.

Job: Sales/Retail/Business Development

Organization: ManpowerGroup

Title: Sales Operations Specialist

Location: United States

Requisition ID: 0031789