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American Express Global Business Travel Solutions Consulting Manager (Virtual Location)) in United States

American Express, Global Business Travel (“GBT”) is currently recruiting for a Solutions Consulting Manager to be based in the US.

GBT specializes in providing end-to-end corporate travel and meetings program management for companies of all sizes and across all industries. This is done through best-in-class booking technology, smart analytics worldwide strategic partnerships, and exceptional care.

As a key member of the Global Business Travel Solutions Design team, you will consult with sales and client management teams to determine servicing platforms that align with clients' program goals and objectives, lead technical product presentations and discussions to demonstrate GBT's value.

The ideal candidate will have a strong background in travel, managing global clients, working with multiple teams and most importantly driving results. They must also have excellent presentation skills and have the ability to explain complex information to an audience.

We are open minded to the background of the candidate (sales, account management, technology etc) as long as they have excellent technology skills (within IT or travel) and can manage senior level stakeholders.

Key responsibilities:

  • Winning and retaining travel business by leveraging sales, servicing, technology, travel, and consulting expertise

  • Managing high profile RFPs

  • Provide end to end servicing and technology solutions to meet clients' needs

  • Support GBT’s value proposition

  • Building strong internal relationships, networking within the business to build your brand

  • Learning and developing knowledge of all servicing platforms, travel products, sharing expertise with teams

  • Lead client presentations and discussions, product demonstrations, proof of concepts, and technical proposals to demonstrate GBT value to clients.

Requirement s:

  • Bachelor's degree preferred

  • Strong understanding of workflow analysis, travel industry/online booking tools

  • Extensive technical knowledge and experience, technical competence and experience with IT service management tools

  • Demonstrated success in a presales consulting role in Fortune 1000 accounts, experience with procurement and supply chain management

  • Excellent customer and communication and presentation skills & negotiation skills

  • Resilience and resourcefulness when solving complex problems

  • Ability to present proposals persuasively

  • Excellent team skills and a winning attitude

  • Ability to work well under pressure in an autonomous environment with remote leadership

  • Develop and maintain working relationships with key internal stakeholders (Sales and Account Management)

  • Passion for driving continuous improvement and business transformation

  • Willingness to travel


United States - Virtual Location

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement (

American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and employees prosper by making sure travelers are present where and when it matters. We keep global business moving with the powerful backing of 16,000 travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organize meetings and events, and deliver business travel consulting.