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Federal Student Aid Supervisory Case Management Specialist (Branch Chief) MP (FSA- Wide) in United States

Summary At Federal Student Aid (FSA), we are proud sponsors of the American mind. As a principal office of the U.S. Department of Education (ED), FSA provides students and families financial assistance for higher education, and we promote the value of postsecondary education to society. We ensure that all eligible students and families can benefit from federal financial aid for education or training beyond high school. Responsibilities As aSupervisory Case Management Specialist(Branch Chief) GS-13, you will be responsible for: Planning the work of the staff, sets and modifies short-term priorities, and prepares schedules for completion of the work. Implementing a program for effective oversight, monitoring and improvement of institutional compliance with Title IV legislation, regulations and policies. Supervising and leads team members who work with highly technical and complex student financial assistance programs. Preparing and provides reports on team activities for core business functions. As aSupervisory Case Management Specialist(Branch Chief) GS-14, you will be responsible for: Planning the work of the staff, sets and modifies short-term priorities, and prepares schedules for completion of the work. Supervising and manages a team in carrying out its functions to monitor and evaluate postsecondary educational institutions’ compliance with Title IV of the Higher Education Act of 1965 as amended, and the regulations, policies, and procedures issued pursuant to the Act. Providing team leadership commensurate with the Department’s strategic human capital objective. Communicating both orally and in writing to prepare briefing papers and/or correspondence summaries. Requirements Conditions of Employment Must be a US Citizen You may be subject to serve a one-year probationary period. You may be subject to serve a one-year supervisory probationary period. Background investigation and fingerprints Males 18 and over must be registered with the Selective Service. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience. Qualifications You must meet the following selective placement factor: Knowledge and work experience associated with the Federal regulations governing the Title IVfederal student aid programs and the policies, procedures, and precedents governing schools. Specialized Experience for the GS-13One year of experience equivalent to the GS-12 performing at least two (2) of the following three (3) duties or work assignments: 1. Experience supervising and/or leading a project team whose work concerns highly technical and complex student financial assistance programs.2.Experience which demonstrates a comprehensive knowledge of analytical and evaluative methods and techniques applicable to large institutional reviews. 3. Extensive knowledge of the regulations and statutes governing the administration of the Title IV federal student aid programs at eligible postsecondary institutions.Specialized Experience for the GS-14One year of experience equivalent to the GS-13 performing at least two (2) of the following three (3) duties or work assignments: 1.Experience supervising and/or leading a project team whose work concerns highly technical and complex student financial assistance programs. 2.Experience planning, scheduling, and carrying out major projects concerned with the analysis and evaluation of programs or organizational effectiveness. 3.Expert knowledge of the regulations, procedures, policies, directives, and priorities and statutes governing the administration of the Title IV federal student aid programs at eligible postsecondary institutions.Knowledge, Skills, and Abilities (KSAs) GS-13The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1.Ability to maintain a workflow tracking system for team assignments and monitor the status of work in progress in accordance with priorities.2.Ability to implement a program for effective oversight, monitoring and improvement of institutional compliance with Title IV legislation, regulations and policies.3. Knowledge of how to identify developmental and training needs of staff and and the ability to recommend and/or provide training to meet those needs.4. Experiencedin written communication to prepare written program reports, summaries, and findings sufficient to support and justify recommended actions. 5.Skilled in oral communication to meet with school officials, answer their questions, explain and defend findings; and to conduct workshops, seminars, and conferences. Knowledge, Skills, and Abilities (KSAs) GS-14The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement. 1.Ability to plan and/or develop team initiatives to meet organizational goals, and provides oversight for day-to-day operations to ensure timely and quality work performance of the team. 2. Skilled in implementing a program for effective oversight, monitoring and improvement of institutional compliance with Title IV legislation, regulations and policies. 3.Ability to manage the effective functioning of the team by coaching and mentoring team members to ensure the organization's vision is integrated into the team’s goals, strategies, activity plans, and work products. 4.Ability to prepare, monitor, maintain and present reports on team activities. Education Additional Information Equal Employment Opportunity: We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status, or political affiliation.People with Disabilities: We are committed to expanding access to employment by hiring people with disabilities; providing reasonable accommodations for people with disabilities; and, identifying and removing barriers to work. Persons with disabilities, including disabled veterans, may apply for jobs filled either competitively (where qualified individuals compete with one another through a structured process), noncompetitively (where a qualified individual may be selected based on a special hiring authority), or through an excepted appointing authority for people with disabilities (i.e., Schedule A). If you require a reasonable accommodation for any part of the application process, please contact us. The decision on granting reasonable accommodation is made on a case-by-case basis. For more information, please visit: http://opm.gov/disability/PeopleWithDisabilities.asp Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email Iwork@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email). Selective Service: If you are a male applicant born after 12/31/1959, you must have registered for the Selective Service. For more information, please visit: https://help.usajobs.gov/index.php/Registering_with_the_Selective_Service_before_you_apply or http://www.sss.gov/default.htm.Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and subject to a pre-appointment investigation/background check.Level of Risk and Sensitivity: Level of this position is T2, and the sensitivity is Moderate Risk.Probationary Period: If selected for this position, you will be required to successfully complete a one-year Supervisory probationary period.Non-Essential: This position is considered essential/non-essential for purposes of reporting to work during federal government closures.Financial Disclosure: This position does not require financial disclosure.Telework: This position is telework eligible.Bargaining Unit: This position is not included in the bargaining unit.Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles, and we may fill a vacancy in the competitive service by any method authorized, including competitive appointment from a list of eligibles, noncompetitive appointment under special authority, reinstatement, transfer, reassignment, change to lower grade, or promotion. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may share selection certificates amongst program offices across the agency.

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