At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
• Handle all walk-in customers and telephone inquiries from customers and ensure that individual retail outlet is operating smoothly according to company
policy and regulations all the time
• Ensure deliver professional service to all walk-in and account customer at all times
• Proactive selling DHL services, such as TDD, SII and PDN to ensure to tap on every business opportunities and acquire optimize revenue
• Provide after-sales service to customers by register special pre-alert and follow up special request from the customer
• Ensure the updated customer information is shared with respective sales and responsible for all service related information is file and update
• Answer both walk-in and telephone inquiries
• Provide support in processing the redemption service for marketing campaigns
• Maintain retail outlet clean and tidy
YOUR PROFILE:
2 years of working experience in service and sales industry
Fluent English (Writing and Speaking)
OUR OFFER:
Strong career support in an international environment.
Great culture and colleagues.
Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!