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Realogy Holdings Corporation Closing Assistant I - Hybrid in Warrenton, Missouri


Closing Assistant I - Hybrid



Job Description

Closing Assistant I - Hybrid

Job summary:

Provide back office escrow support to the field closing teams by means of efficient, consistent, quality and compliant procedures. Assists Escrow Closer(s) with timely processing of the real estate transaction closing file.

Duties include, but are not limited to:

  • The communication and documentation of title order entry, sales contract requirements and title clearing issues.

  • Receive and review sales contracts.

  • Check system for prior orders, enter order and set up escrow file in computer.

  • Generate and mail out seller letters.

  • Order payoffs.

  • Order Closing Protection Letters (CPLs).

  • Check for active Home Association assessments.

  • Review file and obtain applicable information for taxes, sewer fees, water bills, etc.

  • Confirm commission due, earnest money and seller concessions (i.e. Home Warranty, Closing Cost Credits or bills to be paid at closing by buyer or seller).

  • Review title commitment for requirements and collect necessary information (Trusts, Power of Attorney, etc.) to be reviewed and approved by the legal departments.

  • Order survey as directed.

  • Deliver title commitments and/or survey to all necessary parties. Utilize tracking and status updates in company software program (iClosings Direct).

  • Scan and upload documents as directed.

  • Purge files when completed.

  • Greet internal/external customers in a pleasant manner and direct their needs.

  • Answer daily incoming calls.

  • Take accurate messages.

  • Sort mail.

  • Assist with pre-closing and post-closing matters as needed.

  • Other projects upon request.

  • Reliable, consistent attendance is a requirement and essential function of all positions at U.S. Title.


  • Education – High School Diploma, GED or equivalent work experience is required.

  • License of Certification – Missouri Department of Insurance licensing or ability to meet the requirements for Missouri Department of Insurance licensing is required.

  • Subject to required statutory continuing education requirements.

  • Special Skills – Must have excellent customer service skills with both internal and external customers.

  • Demonstrate aptitude to work collaboratively with others from diverse backgrounds, cultures, and viewpoints.

  • Requires ability to work independently and/or within a team structure.

  • Must also have ability to recognize the need to escalate matters when necessary.

  • Positive, clear communication skills and strong organizational and time management skills.

  • Ability to work in fast-paced organization with willingness to adapt quickly.

  • Should possess good telephone and general computer skills. Proficient with Microsoft Office products is preferred.

  • Work Experience – Previous work experience in a professional office environment preferred.

  • Prior knowledge and work experience with escrow closings and/or Title Company is preferred.


Employment Type



US Title

About Us

U.S. Title is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. Serving St. Louis County; St. Louis City; St. Charles County; Lincoln County; Warren County; Jefferson County; and Franklin County since 1969. U.S. Title is owned and operated by Realogy Title Group which is a subsidiary of Realogy Holdings Corp.

Realogy Holdings Corp. ( (NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes some of the most recognized names in real estate: Better Homes and Gardens® Real Estate ( , Century 21® ( , Coldwell Banker® ( , Coldwell Banker Commercial® ( , Corcoran® ( , ERA® ( , Sotheby's International Realty® ( . Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogy's affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.

At Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.

You’ll find our commitment to diversity reflected in our achievements:

  • Forbes 2020 Best Employers for Diversity.

  • Recognized on the 2020 Human Rights Campaign Corporate Equality Index .

  • Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.

  • First residential real estate company to endorse the Equality Act and fully support H.R. 1447 amending the Fair Housing Act to include LGBTQ+ as protected classes.

With diversity, we succeed together. We hope you’ll join us.

EEO Statement

EOE AA M/F/Vet/Disability