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At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

We are:

Accenture Federal Services, bringing together commercial innovation with the latest technology to unleash the potential for our federal clients. Every day we bring bold thinking and diverse disciplines to solve problems in new ways. Ready to learn as much as you can We’ll give you numerous opportunities from informal training sessions to courses and certifications to keep your tech smarts sharp.

You are:

A motivated, inquisitive professional. You thrive in a collaborative, creative, and productive team environment. You have top-notch communication skills and you’re in your element managing projects and juggling priorities in a fast-paced setting where results are everything.

The work:

Provide operational input and support for the operations, maintenance, and refinement of client's Enterprise Cloud environment, execution support for migrating new and legacy client applications and services to cloud computing and continuous improvement of client’s IT infrastructure. Support our clients in their cloud operations to enhance, optimize, and maintain their computing capabilities across their technical landscape. This includes working with our client system admins when supporting application teams, working with project teams to operate & maintain (O&M) client applications on their cloud platform. Additional responsibilities include:

• Utilize the client Enterprise Cloud Operational Tools, CSP native portals and tools, and/or other client TRM-approved tools necessary to assist client applications in the client’s enterprise cloud (tools listed at the bottom)

• Utilize automation tools such as Terraform, Ansible, Cloud Formation, or similar

• Assist with upgrading, installing, and configure monitoring solution for AWS or Azure for Windows or Linux servers

• Create and maintain gold images/scripts • Assist with reporting on current infrastructure status

• Document each application’s production operations processes via a production operation manual (POM)

Here's What You Will Need:

• 6 years experience setting up, configuring and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.

• Experience in writing, testing and maintaining Python code

• Bachelor's Degree in computer science, engineering, or technical discipline (10 years additional work experience might be considered in lieu of a degree).

• Application Performance Monitoring: Dynatrace, AppDynamics

• Cloud Governance: Turbot

• Containerization: Red Hat OpenShift

• Aws Monitoring and Logging: Quicksight, Eventbridge (AWS Kinesis DataStreams), Simple Notification Service (SMS), Elasticsearch (AWS Kinesis DataStreams), CloudTrail, CloudWatch

• Aws Networking: Virtual Private Cloud (VPC), Route S3, API Gateway, Direct Connect, Appstream 2.0, Transit Gateway, Elastic LoadBalancer, Firewall Manager, WAF & Shield

• AWS Storage: Cloud Tiering Services to S3 from On-Prem, Simple Storage Services (S3), S3 Glacier , Storage Gateway, Elastic File System (EFS), Backup

• Azure Security: Monitor (Log Analytics and ASC), Event Hubs, Security Center (ASC) , Information Protection (AIP) , Key Vault, PowerBI, Network Watcher (Performance Monitor), Monitor (Log Analytics and ASC)

• Experience creating, testing, and maintaining Amazon Machine Images

• ITIL certification or ITIL knowledge

• Some experience with network and/or systems administration in Linux (Red Hat) or Windows environments

• Some knowledge of security regulations, best practices, countermeasures, compliance standards and current threats.

• Experience creating technical documentation, standard operating procedures, and how-to guides

• Experience helping application teams with system administration

• Experience with at least one configuration technology including: Chef, Puppet, Ansible, Docker, Kubernetes, etc.

Bonus Points If you Have:

These following experience is Highly Preferred:

• Current AWS or Azure certification or a recent passing exam (e.g., AWS CCP, AWS CSA associate/professional, AZ-900, AZ-104)

• Cloud Security: Nessus, NetSkope, Enterprise Security External Change Council, Identity and Assessment Management, Continuous Monitoring as a Service, McAfee, eMASS, Centrify

• DevOps/Configuration Management/Help Desk: Ansible, Service Desk, ScienceLogic, ServiceNOW, SPLUNK, Jira ServiceDesk, Cloudockit, GitHub

• Migration: CloudKey, Version One

• Reporting: Apptio Cloud Service Provider (CSP) Operational Tools Tools/Services

• AWS Security: System Manager (Explorer and OpsCenter), CloudWatch, Config, CloudTrail, Elasticsearch ( Kinesis DataStreams), GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service, Identity and Access Management, Resource Access Manager, Cognito, Secrets Manager, Certificate Manager, Artifact

• Azure Networking: Virtual Network, Traffic Manager, DNS, Application Gateway, Express Route, WebApps, FrontDoor, VPN Gateway, LoadBalancer, Firewall

• Can provide technical support and OS-level remediations for Nessus scans (Cyber)

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits) We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and the District of Columbia is:

$98,500—$184,900 USD

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.

_Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. _ Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the _ Accenture Equal Opportunity and Affirmative Action Policy Statement (https://afscommunities.force.com/careers/s/equal-opportunity-annual-policy) _.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you _  _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here (https://www.accenture.com/us-en/careers/life-at-accenture/e-verify-legal-notices) for additional important information.