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Summary This position is in the Architect of the Capitol (AOC),Office of the Chief Administrative Officer (CAO), Diversity , Inclusion and Dispute Resolution Office (DIDR). The incumbent serves as an EEO Specialist providing EEO, Diversity and Inclusion, and Dispute Resolution support across the AOC. The workforce includes professional, administrative, trades, and labor occupations. Responsibilities Major duties for this position include: Equal Employment Opportunity Claims and Conciliation Program Management (50%) Performs a wide range of complex assignments requiring interpretation and application of AOC Conciliation program, and EEO laws, regulations, principles, concepts, techniques and guidelines for all EEO functions within the AOC. Responsible for providing expert advice and leadership in carrying out Agency policies and programs of nondiscrimination and affirmative employment. Serves as a counselor for claims processing. Provides guidance to employees, leadership, supervisors and managers on the avenues of assistance and EEO and non-EEO rights and claims processes. Receives and processes contacts, claims, management referrals and hotline complaints in accordance with all regulations governing the administrative procedures. Establishes facts, analyzes and evaluates complaints. Conducts investigations of EEO and non-EEO claims and management referrals when assigned. Maintains full accountability and status of all assigned cases. Provides logistical support to AOC’s contract investigator when assigned. Monitors contractor progress for assigned cases. Dispute Resolution Program Management (25%) Serves as an impartial third party providing dispute resolution services such as conflict coaching, mediation and group facilitation. Performs research and gathers information to understand the overall context of the dispute including general information concerning the parties and other necessary or useful background facts or information. Assists work groups to identify the root causes of conflict in the work environment and develops solutions to address the cause. DI/DR Program Support (25%) Serves as an advisor, making recommendations on EEO projects and working on special projects to promote affirmative employment objectives. Assists in the collection and analysis of workforce data to identify EEO-related barriers. Reviews policies and procedures, and AOC programs as required to ensure equitable consideration of employees. Supports AOC’s Special Emphasis efforts, assisting in the development of commemorative programs and observances, assisting in identifying and addressing attitudinal and procedural barriers preventing the full and productive employment of all applicants and employees, regardless of sex, ethnicity or disability. Participates in recruitment planning and outreach events and a variety of events geared towards employment of persons who are disabled. Requirements Conditions of Employment You must be a U.S. Citizen. You must be able to pass a drug test. Your resume and question responses must demonstrate the job-related KSAs. You must meet the definition of specialized experience. To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below: A citizen of the United States; A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or A person who is currently an officer or employee of the Government of the United States. Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to the GS-12 grade level in Federal service. Specialized experience includes the following (the applicant must meet a minimum of four (4) specialized experience qualifications): (1) Comprehensive and thorough knowledge of laws, equal employment opportunity policy and procedures, rules, regulations, and precedent legal and administrative decisions related to personnel management. (2) Demonstrates a broad range of fact-finding, investigative, and analytical techniques requiring decisions in interpreting varied and complex factual situations in the context of the requirements of laws, regulations, or policies. (3) Experience with a dispute resolution program, which includes services such as conflict coaching, mediation, and group facilitation. (4) Experience in conducting barrier and statistical analysis, resulting in action plans that promote outreach and increase minority participation and retention rates. (5) Experience interpreting and applying guidelines in the context of employee complaints, claims, and surrounding organizational circumstances. Education Additional Information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol.