At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Service Desk Technician
Washington, DC - Hybrid
Must be able to obtain a Public Trust clearance
Currently hiring for a Service Desk Technician to support the U.S. Mint.
Confers with staff, users, and management to establish requirements for new systems or modifications
Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications
Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location
Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities
Develops training materials and procedures, and/or trains users in the proper use of hardware and software
Qualifications:
Bachelor's with 5 - 8 years of service desk support experience (or commensurate experience)
Clearance Required: Ability to maintain a public trust clearance
#M2
Ref: #850-Rockville (ALTA IT)
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.