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As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
We are seeking a creative and strategic Immersive Learning Experience Designer to join our dynamic Learning & Leadership Development team. This role is responsible for designing and delivering interactive, engaging, and experiential learning programs that drive business impact. The ideal candidate will be passionate about human-centered design, experienced in design thinking, and skilled at leading collaborative design sessions with stakeholders.
As an Immersive Learning Experience Designer, you will work closely with business leaders, subject matter experts, and cross-functional teams to create learning experiences that are relevant, innovative, and measurable. You will ensure that programs are learner-centric, immersive, and aligned with organizational goals to improve performance and capability development.
II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
Lead Learning Design Sessions – Facilitate discovery meetings and design thinking workshops with stakeholders to define learning objectives, challenges, and desired business outcomes.
Design & Develop Experiential Learning Programs – Create interactive, scenario-based, simulation-driven, and hands-on learning experiences that foster engagement, critical thinking, and real-world application.
Utilize Design Thinking & Agile Methods – Apply an iterative approach to prototyping, testing, and refining learning solutions based on feedback and business needs.
Collaborate Cross-Functionally – Partner with business leaders, SMEs, learning consultants, facilitators, and technology teams to co-create impactful learning experiences.
Integrate Immersive Learning Technologies – Leverage tools such as VR, AR, gamification, and simulations where applicable to enhance learning effectiveness.
Advocate for Learning Innovation – Stay ahead of industry trends in immersive learning, adult learning theory, and performance-based training to enhance program design.
III. Supervisory Responsibilities
No supervisory responsibilities.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.
Proven expertise in designing engaging, interactive, and learner-centric experiences that drive measurable business outcomes.
Proficiency in design thinking methodologies, agile learning development, and human-centered design principles.
Experience designing and implementing VR, AR, simulation-based, and gamified learning experiences is a plus.
Strong client-facing skills, with experience leading stakeholder meetings and conducting needs analyses.
Ability to manage multiple projects, prioritize tasks, and adapt to changing business needs.
Proficiency in learning design tools (e.g., Articulate 360, Adobe Captivate, or other simulation/gamification tools).
Strong communication and storytelling abilities, with a learner-first mindset.
A. Education and Experience
Education: Bachelor’s or Master’s degree in Learning Experience Design, Instructional Design, Organizational Development, or related field preferred.
Experience: Five (5) years of relevant work experience instructional design, learning experience design, or corporate training, with a focus on experiential and immersive learning. (in addition to education requirement)
B. Certificates, Licenses, Registrations or Other Requirements
None Required
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The expected pay range for this position across the U.S is $89,000- $112,000K. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click “Apply.”
Equal Opportunity Employer: Minority/Female/Disability/Veteran