JOB REQUIREMENTS: Connexus Credit Union - Who We Are: Serving members
across all 50 states, Connexus Credit Union is a member-focused
cooperative that is proud to return profits to member-owners through
high yields for checking accounts and deposit products, as well as
competitive rates for personal, home, and auto loans. From its early
beginnings on through the years, Connexus has remained a strong,
growing, and secure financial institution that remains committed to
serving the financial needs of our member-owners across the country.
Connexus offers an Amazing Benefits package: 20 days of paid time off
and 7 paid holidays 16 hours of paid Volunteer Time Off 401K Retirement
with up to 6% employer match Excellent Health, Dental, Vision insurance,
including multiple plan options Health Savings Account with generous
employer contributions Employer paid Life insurance, Short-Term and
Long-Term Disability Tuition Reimbursement from \$4,000 - \$7,000 per
calendar year Robust Learning and Development program that includes an
annual professional development stipend Connexus has a Values-Based
Culture: Our Values
ofIntegrity,Respect,Transparency,WellbeingandSynergyaren\'t just words
on a page; our values dictate the actions of the organization and
everyone within it. We demonstrate our values in every personal
interaction, phone call, and email - every day. Position
Responsibilities: Receives and analyzes dispute, identity theft, credit
bureau and fraud claims from members and employees and determines
appropriate resolutions. Works in a dynamic, highly collaborative,
fast-paced environment, where member experience and fraud prevention are
the goal. Monitoring fraud software program (Verafin) for compliance
with fraud reporting, which includes filing Suspicious Activity Reports
(SAR). Supports the monitoring and tracking of fraud issues across all
channels of credit union; prepares reports for management based on this
tracking. Investigate Identity Theft Red Flag reports and document
findings. Works with the Fraud Analyst to processes and prepare case
files to and from governmental agencies and any fraud cases we elect to
pursue. Communicate with members affected by fraud incidents, providing
support, information, and guidance in the resolution process.
Collaborate with other Connexus departments, other financial
institutions, law enforcement authorities or members when researching
and... For full info follow application link. Connexus Credit Union is
an equal opportunity employer committed to diversity and inclusion, and
fair treatment, free of discrimination and retaliation. We will not
discriminate against any employee or applicant for employment based on
race, color, age, religion, sex, pregnancy, national origin, genetic
information, sexual orientation, gender identity, veteran status, the
presence of mental, physical, or sensory disability, or any other status
protected under federal, state or local laws. ***** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/934A44833DD0453A