Director, Quality Assurance Job Category: Manager & Supervisors
Requisition Number: DIREC001920 Full-Time West Springfield, MA 01089,
USA Job Details How would we describe a career with
Agri-Mark/McCadam/Cabot Creamery? More than 100 years of: Farmers,
Family, Mission, Purpose, Sustainability, Respect, Integrity, Work
Ethic, Teamwork, Pride in Award Winning Products, and Agriculture. Cabot
Creamery achieved B Corp certification in 2012 and became the world?s
first dairy co-op to do so. This certification demonstrates our
commitment to transforming the global economy to benefit all people,
communities, and the planet. What you\'ll be doing: Responsible for
supporting the manufacturing plants in the areas of Food Safety and
Quality Assurance. Provide leadership, direction, and guidance to
manufacturing plant employees by understanding regulatory, customer, and
company requirements, policies, and procedures. Direct QA systems in
order to satisfy internal and customer requirements during the
conversion of raw materials into finished goods. Oversight of QA Systems
would include the following responsibilities: Process evaluation and
product protection programs. Process specification and standard
conformance. CIP and COP programs and validation & verification. HACCP
plan formulation, administration and training. Product labeling
compliance to include preserved identity items (Kosher, HALAL, rBST, GMO
status, Natural). Product storage and distribution. Proactively monitor
quality systems to optimize detection of failures in manufacturing
processes. Ensure the supplier quality management program is in place
and effective in each of our locations. Customer complaint investigation
and resolution. 3rd party, customer and regulatory audit follow-up and
resolution to adverse findings. Support of Quality Systems would
include: Hold & release programs for each facility. Traceability of our
products from raw material to the consumer. Mock recall & recovery
efforts. Product testing, grading and review. Product functionality
testing. Process verification programs. Internal auditing to proactively
optimize detection systems. External auditing to include 3rd party,
customer and regulatory inspections, audits and surveys. Environmental
microbiological monitoring programs. Direct and guide problem solving
efforts through facilitation of team meetings and on-the-floor
leadership. Develop and maintain professional relationships with 3rd
party, customer and regulatory visitors to our facilities. Travel to all
four manufacturing plants, aging warehouses, or suppliers / co-packers
as necessary to support company operations. MANAGEMENT / SUPERVISORY
RESPONSIBILITIES: Directs and supervises the Supplier Quality Auditor
and Operations Admin and QA Specialist What we are seeking: Values that
align with Agri-Mark culture: Respect, Teamwork, Transparency,
Ownership, Passion, and Integrity. Bachelor?s degree in microbiology,
food science, or related science discipline. Extensive equivalent
experience will be taken into consideration. Minimum of ten (10) years
QA related experience in the dairy industry. Experience processing,
utilizing, or packaging dairy products preferred. Experience in managing
and directing QA functions in multiple sites to insure perspective for
both fine details and the big picture. Working knowledge of State
Department of Agriculture, USPH, FDA, and USDA regulatory requirements.
Strong understanding of food safety and quality systems to include
HACCP, environmental pathogen monitoring, pest control, and sanitation.
Ability to exercise judgment and discretion in establishing and
maintaining good working relationships within all levels of the
Agri-Mark organization as well as with external customers and regulatory
agents. Ability to define problems, collect data, establish, facts, draw
sound conclusions, and provide solutions.