This job was posted by https://joblink.maine.gov : For more information,
please see: https://joblink.maine.gov/jobs/1070327 Location:
Westbrook, Maine
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right
for our customers and our employees. We provide our employees with the
training, support and an opportunity for unlimited professional growth.
Join us and become an EXPERT!
Service Experts Company Perks and Benefits for YOU
Top Pay for Top Performers, including incentive and bonus
opportunities, depending on the position
- Our Top Maintenance Technicians earn over \$80,000 annually. Total
Compensation is Hourly plus Spiffs/Commissions ***Depending on
Center this could be more
Generous PTO provided:
- 20 paid days off within your first year of employment (vacation &
national holidays)
- 25 paid days off after your 2nd year of employment
- No layoffs during \"Slow Season\" - due to our extensive customer
base, you will never have to worry about not being able to provide
for your family year-round
- Ready to get out of your work truck? We have ample advancement and
career-growth opportunities available across the U.S.
- Hold on to your more of your paycheck with Company-sponsored
Medical, Dental, and Vision Insurance programs
- We provided wellness program options for free employee medical
- Company-provided smart phone, tablet, uniform plan, and tool
replacement program
- We\'ll make you better at what you do with our internal Training
Academy
- Best-in-class 401(k) Retirement Savings Plan with attractive company
matching contributions
- Company-paid employee Life Insurance with options for YOU and your
Family!
- Short-term and Long-term disability insurance options that will
protect you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance,
and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts
Heating, Air Conditioning, & Plumbing!
Key Responsibilities:
- Works under general supervision to perform maintenance calls
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- Performs routine precision tune-ups and maintenance on heating, air
conditioning, ventilation, and refrigeration equipment as well as
accessories in an accurate and timely manner
- Inspects and performs limited diagnostics on equipment to identify
potential problems to prevent premature and unexpected breakdowns or
callbacks
- Completes routine maintenance and equipment cleaning as needed or
required
- Responsible for delivery and removal of parts and equipment needed
to complete service work
- Assists the Service Technician in servicing heating, air
conditioning, ventilation, and refrigeration equipment as well as
accessories
- Using hand-held device records all required information on customer
call. Completes all forms and paperwork in a neat, timely, complete,
and accurate manner. If necessary, collects payment from customers.
- Communicates with dispatch, while on duty, to ensure dispatcher has
an accurate status report of activities and availability
- Responsible for delivery of excellent customer service and
sustaining high levels of customer satisfaction
- Promotes products and services to the customer. Calls Sales and
Service Coordinator with specifics on replacement product sales
leads generated from customer service visit.
- Ensures company property, vehicles, and tools are being used,
maintained, and properly accounted for
- Represents the company professionally, honestly, and ethically in
all business matters and activities
- Follows standard procedures and process, ensures that the company
vehicle is properly stocked
- Perfor s similar/other duties as needed or assigned
Health & Safety Roles and Responsibilities:
- Reports any unsafe acts, conditions and hazards to direct
supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or
program to direct supervisor/manager immediately
Corrects substandard acts or conditions within area of control
Uses and maintains appropriate personal protective equipment (PPE) as
prescribed by company program(s) or procedure(s)
Never removes or renders ineffective safety guards, devices, or clothing
prescribed to be in place or worn
Complies with the general rules as prescribed by company program(s)
procedure(s)
Operates devises or equipment as prescribed by company program(s) or
procedure(s)
Participates in any safety initiatives, teams, or committees
Reports all injuries or incidents as prescribed by company program(s) or
procedure(s) immediately
Provides input on developing safety initiatives and plans to eliminate
exposures that could cause accidents
Does not perform act that may e