Account Manager- Inside Sales
Job ID
2024-11568
of Openings
1
Job Locations
Remote - U.S.
Category
Sales
Overview
The Account Manager is responsible for developing and maintaining relationships with new and existing customers or partners with the objective of consistently meeting or exceeding assigned sales goal.
What you will be doing
Develop a sales plan to meet or exceed quota for assigned low risk, low impact existing or potential customers or partners
Accurately represent and communicate sales forecasting on a real-time basis
Initiate contact with customers on a regular basis to develop and maintain business relationships; leverage marketing campaigns to generate leads
Respond to non-technical customer inquiries, such as module information, pricing, maintenance and billing questions
Work with other team members on accounts; ensure proper and timely resolution of issues escalated from assigned accounts
Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, or sales calls
Grow knowledge and awareness of best practices and market trends; develop understanding of the business and technical needs of customers
Engage company specialist and support resources as needed to advance opportunities
Attend and contribute to customer and industry events as necessary
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy
What will make you successful
Associate's Degree
Experience in sales
Microsoft Windows and Office proficient
Proficient in opportunity management and account planning tools
Ability to establish rapport and gain the trust of others
Ability to gain consensus across multiple departments and leadership levels
Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Oganized and experienced at successfully multi-tasking
Self-motivated with the ability to manage work to completion
Collaboration skills, applied successfully within team as well as with other areas
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Up to 5% travel time
Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $65,000-85,000 and eligible for bonus and benefits
What you can expect next
Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.
Benefits
401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.
Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland .
Welcome to #HylandLife
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland suppor