Description:
Location: Denver, CO
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for
our customers and our employees. We provide our employees with the training,
support and an opportunity for unlimited professional growth. Join us and
become an EXPERT!
Service Experts Company Perks and Benefits for YOU
Top Pay for Top Performers, including incentive and bonus opportunities,
depending on the position
Our Top Installers earn over $130,000 annually
Generous PTO provided:
20 paid days off within your first year of employment (vacation &
national holidays)
- 25 paid days off after your 2nd year of employment
- No layoffs during "Slow Season" - due to our extensive customer base,
you will never have to worry about not being able to provide for your family
year-round
- Ready to get out of your work truck? We have ample advancement and
career-growth opportunities available across the U.S.
- Hold on to your more of your paycheck with Company-sponsored Medical,
Dental, and Vision Insurance programs
- We provided wellness program options for free employee medical
- Company-provided smart phone, tablet, uniform plan, and tool
replacement program
- We'll make you better at what you do with our internal Training Academy
- Best-in-class 401(k) Retirement Savings Plan with attractive company
matching contributions
- Company-paid employee Life Insurance with options for YOU and your Family!
- Short-term and Long-term disability insurance options that will protect you
and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance,
and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating,
Air Conditioning, & Plumbing!
Position Summary:
Responsible for the complete and satisfactory installation of residential
and/or light commercial HVAC equipment and accessories. Communicates with
customer to answer questions, resolves problems, and ensures complete
customer satisfaction. Promotes products and services to customer. Trains
other installers, performs install work on more difficult situations, and
assists the Field Supervisor or General Manager on work audits, site
supervision, and work planning. Works under the direction of the Field
Supervisor or General Manager.
Key Responsibilities:
- Works under the direction of the Field Supervisor or General Manager to
install HVAC equipment and accessories in the customer's home
- Installs heating, air conditioning, ventilation, and refrigeration
equipment, as well as accessories, in accordance with company requirements
and manufacture specifications. As needed, performs limited diagnostics.
- Designs, fabricates, and installs various ducts and duct fittings as
required
- Performs start-ups on air conditioning and heating systems and other
components
- Delivers excellent customer service and sustains high levels of customer
satisfaction.
- Promotes products and services to the customer. Calls Sales and Service
Coordinator with specifics on replacement product sales leads generated from
customer service visit.
- Responsible for delivery and removal of equipment needed to complete the
installation work
- Ensures company property, vehicles, and tools are being properly used,
maintained, and accounted for • Completes all paperwork in a
neat, accurate, thorough, and timely manner. Collects payment from customer
- Represents the company professionally, honestly, and ethically in all
business matters and concerns
- Responsible for keeping installation vehicle clean and neat both inside and
outside in keeping with the company's professional image
- Follows standard procedures and process, ensures that the company vehicle
is properly stocked, returns defective warranty parts to branch, and
orders/replenishes vehicle stock as needed. May be responsible for
comple ing material requisition forms and related administrative activities.
- Assists the Field Supervisor or General Manager with site supervision,
planning, and estimating
- Assists the Field Supervisor or General Manager with completing quality
audits on selected installations to ensure superior performance, quality,
and customer satisfaction
- Trains other installers in technical skills and company procedures, as
assigned
Performs similar/other duties as needed or assigned
Health & Safety Roles and Responsibilities:
Reports any unsafe acts, conditions and hazards to direct
supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or
program to direct supervisor/manager immediately
- Corrects substandard acts or conditions within area of control
- Uses and maintains appropriate personal protective equipment (PPE) as
prescribed by company program(s) or procedure(s)