About Rotech
Rotech Healthcare Inc. is a national leader in providing ventilators,
oxygen, sleep apnea treatment, wound care solutions, diabetic solutions
and home medical equipment. We help patients lead a more comfortable and
productive life by keeping them engaged in their care and empowering them to
manage their health and treatment at home. Rotech provides high quality
medical products, services and outstanding customer care through hundreds of
locations across 45 states. For additional information, visit our company
homepage Rotech.com
Overview and Responsibilities
Job Summary
We are seeking a dedicated Patient Service Technician to join our team. In
this position, you are responsible for delivery and set-up of equipment at
the delivery address. Educates the patient and/or caregiver on the safe use
and maintenance of the delivered item. In the State of CO this position pays
between $17/hr-$23/hr depending on related experience (Co Springs
$20-$23 & Denver-Lakewood-Westminster $20-$23.50).
SHIFT: Monday - Friday , 12:00pm - 9:00pm
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential functions. Please note this job
description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change at any time
with or without notice.)
Adheres to company policies and procedures in regards to using personnel
protective safety equipment and services
Assists in resolving customer equipment problems under emergency conditions
Assists with implementation of quality improvement programs to meet company
and JCAHO standards
Assumes on-call responsibilities during non-business hours in accordance with
company policy
Communicates to supervisor any vehicle problems or conditions which would
otherwise compromise the vehicle's safe operations
Completes shipping papers when transporting hazardous materials in accordance
to Rotech policy and procedures
Completes written patient visit reports following setup and follow-up visits
per company policy
Delivers and educates patients on the safe use and maintenance of respiratory
and HME equipment in the home or office setting
Develops and maintains working knowledge of current HME products and services
offered by the company; and all applicable governmental regulations
Develops basic reimbursement knowledge, completely documents all information
Develops technical knowledge, as appropriate, of the HME or respiratory
products
Maintains assigned company vehicle in a clean and safe working condition
Maintains delivery activity database
Maintains home oxygen systems in patients' homes per company policy
Manages territory to reach service goals and delivers equipment and oxygen as
required in accordance with industry standards and applicable federal, state
and local governmental regulations
Prepares and maintains written company records to include invoices, work
orders, manifests and logs
Processes all orders and required paperwork in a timely and accurate manner
Reports equipment hazards and/or product incidents as required in accordance
with company policies
Performs other duties as assigned
Travel
Travel via company vehicle required to patient's homes for set-ups and
reoccurring delivery
Qualifications
Employment is contingent on
Background investigation (company-wide)
Drug screen (when applicable for the position)
Valid driver's license in state of residence with a clean driving record
(when applicable for the position)
Required Education and/or Experience
High school diploma or GED equivalent, required
Preferred Education and/or Experience
Experience with medical equipment, preferred
One year of related work experience, preferred
Medical terminology, preferred
Skills and Competencies
Accurately per orm simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written,
listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive
information
Multi-task along with attention to detail
Self-motivation,... For full info follow application link.
Employer
Females,
and
Individuals
with Disabilities
Rotech Healthcare Inc.
recruits, employs, trains, promotes, transfers,
separates from employment and
compensates employees without regard to
membership in, association
with, or perception of race,
color, age, gender, gender
identity, religion, creed, national origin, ancestry,
citizenship, marital status,