Shire Veteran Jobs

Job Information

ABBTECH Professional Resources, Inc. IT Team Lead in White Oak, MD in White Oak, Maryland

US Citizenship Required

Clearance: Public Trust- Ability to obtain

All candidates must be vaccinated for this contract, per the Federal Guidelines.

  • In addition to 6 + years of technical experience, must have Microsoft Excel experience (such as entering data, exporting files, and filtering data). and Technical Project Management/Field Deployment

  • Experienced team lead that is very good with leading small teams

  • considers themselves to be excellent in managed deployment - standard lug and plug, data migrations, imaging, application load, cable management

  • excellent in customer service.

  • Strong technical aptitude and capabilities

  • Work on-site at customer location to coordinate daily work and activities

  • Ability to manage on-site technical resources

  • Individual will need to be driven by streamlining complex logistical processes and service delivery activity to maximize on-site team efficiency at customer locations

  • Pay Ratee: $30-$33/hr depending on experience

  • 1 ½ year contract through March 2025, with possible 2-1 year extensions.


Onsite 5 days/week to start with “possible” opportunity to work onsite 4 days AND remote 1 day after 6-9 months. And possibly after 18 months: 3 days onsite/2 days remote

Principal Accountabilities

  • This role is designed to support the computer refresh project for the federal government client and contract prime onsite in White Oak, MD may also go to Rockville, MD office location when requested

  • The Field Deployment/Technical skills and responsibilities will be performed onsite with the technical staff for the federal government client and contract prime

  • Manage a team of professionals who provide expertise to ensure holistic support and overall health of customer client refresh

  • Utilizes appropriate policies and procedures to resolve issues within customer workstreams and help act as escalation path for resolution

  • Deemed a subject-matter expert in the critical customer technical disciplines

  • Recognizes recurring problems and proactively works cross-functionally to ensure resolution

  • Drives all aspects of Project Management activity, including collaborating and coordinating across the Federal organization and the customer

  • Ensures consistency and adherence to Dell standards, processes and policies for all projects

  • Manages all aspects of the project execution including: chartering, requirements gathering, project planning, change control, risk management and reporting

  • Facilitates and manages resource planning, cost estimation, budget development, project scope, and cost control

  • Manages the identification, resolution and escalation of project risks and issues

  • Plans communication, distributes information as necessary, and provides status reporting

  • Tracks project budget and resource utilization against plan

Professional skills:

  • Monitor and control project work: Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders

  • Communicate project plan: Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members

  • Leads, implements and troubleshoots advanced and complex technical solutions

  • Resolves escalated break/fix troubleshooting customer issues

  • Subject matter expert in a single technology area

  • Has knowledge of multiple operating systems and works comfortably in complex environments

Interpersonal skills:

  • Resolves conflicts and negotiates with others: Brings others together and acts as a facilitator to reconcile differences

  • Communicates with others: Provides information to others both internal and external to the organization; represents the organization to customers, the public, government, and other external sources

Leadership skills:

  • Encourages partnering: Develops cooperative relationships to achieve results through a win – win relationship

  • Supports team building: Builds mutual trust and encourages respect and cooperation among team members

  • Displays Model Behavior: Sets an example of what is expected

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans