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Oversee the day-to-day activities of an assigned group of case managers.
Provide clinical and administrative supervision to staff. Conduct intake
assessments and provide direct clinical services to adults with a severe
and persistent mental illness (SPMI) as requested. Provide case
management services for clients who meet SPMI criteria as needed in the
absence of an assigned case manager. Participate in program planning,
development and operation. Participate in the hiring process and train
new staff.
Leadership
- Plan and participate in team meetings to review case activity,
engage in team problem solving and provide administrative direction.
- Attend case management leadership meetings facilitated by program
managers. Identify needs for training, policy changes and program
improvement.
- Build and maintain relationships with external and internal
customers.
- Delegate or provide coverage for absent team members:
- Investigate and mediate client and/or employee complaints.
Resource Management
- Regularly review client service hours and documentation completion
reports to ensure maximum productivity of assigned staff members.
- Monitor batch error reports for all assigned staff members and
follow-up to make sure corrections are completed and billings are
cleared.
- Review and approve: timesheets, planned employee absence requests,
and flex fund reimbursement requests.
- Ensure that the following are completed in a timely manner for all
assigned staff members: monthly CSRs, progress notes, treatment
plans, financial reviews for clients, UR corrections, and diagnosis
updates.
Employee Development
- Participate in the screening, hiring and orientation of new staff
members.
- Ensure all staff members are trained on performance expectations and
documentation standards, as well as administrative duties and
Sedgwick County/COMCARE policies and procedures.
- Coach staff and monitor performance improvement plans.
- Assess the skills of assigned staff members through direct
observation of work in the field with clients.
- Complete interim reviews and annual performance evaluations for
assigned staff members and submit to COMCARE human resources staff
on time.
- Meet with assigned staff to create professional development goals
-and approve staff use of designated professional development funds.
- Meet with assigned staff for regularly scheduled, individual
supervision and maintain documentation regarding the content of the
supervisory conference. Supervision shall occur no less than once
each month and may be more frequent, as needed to support the
employees job performance.
- Participate in regular individual and/or group supervision for case
management staff assigned to team.
Minimum Qualifications: Masters Degree. One year of supervisory
experience. Must be licensed by the Behavioral Sciences Regulatory Board
as an LMSW, LMFT, LMLP, LPC, or LP. Per Sedgwick County Policy, this is
a driving level position that requires a valid US drivers license and
current proof of automobile insurance. Must be able to safely operate a
motor vehicle and meet driver qualification standards as set forth in
Sedgwick Countys Fleet Vehicle Operation and Usage policy. Meet the
specifications as outlined in the CMHC licensing standards and pass KBI,
DCF child abuse check, adult abuse registry, and motor vehicle screens.
Must complete orientations provided by Sedgwick County and COMCARE.
Preferred Qualifications: Masters Degree or higher. Five years of
supervisory experience. May be clinically licensed by the Behavioral
Sciences Regulatory Board as an LCP or LCPC, LCMFT, or LSCSW.
It is the policy of Sedgwick County not to iscriminate in its programs
or services, including employment, on the basis of race, color, sex,
including pregnancy, gender identity and sexual orientation, age,
national origin, ancestry or citizenship, marital status, religious or
political affiliation, genetic information, disability, status as a
member of the uniformed services or any other similarly protected
status.
Sedgwick County is committed to making the application, interview, and
pre-employment testing process accessible to qualified persons with
disabilities as defined by the Americans with Disabilities Act. If you
wish to volunteer information regarding any special assistance you may
need, please contact the Sedgwick County ADA Coordinator at (316)
660-7050, TDD (Kansas Relay at 711 or 800-766-3777).Please do not use
this phone number foremployment questions.Applicants are contacted
only if they are determined to be qualified candidates.