This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12826582
Responsibilities and Expectations:
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- Build Client Relationships
- Conduct professional client conversations that build and sustain
trust and credibility.
- Discover key life events happening with clients to ensure bank
products and services are meeting financial needs.
- Promote bank products and services, within and outside of the
branch.
- Proactively make referrals to bank partners that result in
additional revenue to the bank.
- Demonstrate operational soundness to minimize risk exposure or
loss and to maintain quality production.
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- Deliver a Consistently Superior Client Experience
- Demonstrate excellent customer service skills.
- Behave in a manner to create a welcoming, engaging, professional
environment for clients and your team to experience.
- Respond to routine client inquiries and requests.
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- Demonstrate Compliance with Applicable Laws and Regulations
- Understand and follow applicable laws and regulations for your
job responsibilities, including but not limited to Equity Bank
Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money
Laundering, Information Security, Suspicious Activity Reporting
requirements, policies, and procedures.
- Follow deposit account opening procedures and internal
suspicious activity referral requirements and processes, as
appropriate for this position.
- Actively work with clients to understand each clients normal
account activity, as appropriate for this position.
- Complete periodic compliance training.
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- Regular and reliable attendance
- Perform other duties as assigned or required
Required Skills & Education:
- High School diploma or equivalent
- Cash handling experience preferred
- Customer service experience
- Excellent interpersonal, verbal, and written communication skills
- Computer proficiency in Windows-based system
- Ability to maintain a high degree of confidentiality
- Strong attention to detail and organizational skills
- Capable of working with a team
- Aptitude for math
Physical Requirements:
This position requires standing, walking, bending, and squatting on a
regular basis. May require the ability to stoop, kneel, crouch or reach
with hands and arms. Requires the ability to carry, lift, move or push
up to 25 pounds on an occasional basis. Must be able to talk and listen
to others.
Work Environment:
This position regularly works in an office setting. Most of the job
duties require the employee to be working with computers and electronic
media on a regular basis.
Who We Are:
Equity Bank, a full-service, \$5 billion community bank, is based in
Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri,
Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportu ities to challenge
you, expand your skills, and reward your contributions. Our
employees receive competitive compensation and benefits, while
working in an atmosphere that encourages personal and professional
growth. Were searching for motivated individuals who are passionate
about serving others, learning new technologies, and working as part
of a team.
Equity Bank offers a full range of financial solutions, including
online and mobile banking, commercial loans, consumer banking, and
mortgage loans, treasury management service, the best solutions for
your business, and absolutely zero ATM fees, anywhere.