This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12905013
We are currently seeking an experiencedService Dispatchto join our
team!
Responsible for maintaining service work orders and schedules for
service technicians. The right candidate will be highly detailed
oriented, accurate and organized. This person will ensure a high quality
standard and consistency of service in their position in accordance to
Central Consolidated standards providing the customer with an
exceptional experience.
Job Responsibilities
- Answer incoming phone calls from customers.
- Understand the needs of the customers and create work orders from
these calls.
- Schedule the work load for multiple service technicians.
- Answer incoming phone calls from the service technicians.
- Create purchase orders for service technicians.
- Order parts and schedule equipment as required for work orders.
- Track open work orders for requirements to complete.
- Pricing service repairs.
- Assist in billing.
- Available for special projects as needed.
Knowledge and Skill Requirements
- Skillful in customer service
- Self-motivated, dependable
- Team player
- Good written and oral communication skills
- Strong attention to detail
- Organized
- Strong time manager
- Visibility requires maintaining a professional appearance and
providing a positive company image to the public.
- Must have good reading, writing, and arithmetic skills.
- High School diploma or equivalent required.
Physical Demands:
While performing the duties of this job, the employee is frequently
required to stand, walk, use hands to finger, handle, or feel, and reach
with hands and arms. The employee is occasionally required to climb or
balance, stoop, kneel, and crouch. The employee must occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by this
job include close vision, distance vision, depth perception, peripheral
vision, and ability to adjust and focus.
Disclaimer: This is not necessarily an exhaustive list of all
responsibilities, duties, skills, efforts, requirements or working
conditions associated with the job. While this is intended to be an
accurate reflection of the current job, management reserves the right to
revise the job or to require that other or different tasks be performed
as assigned.
**Resumes for this position should be sent
to<Marketing@CentralConsolidated.net>and include Dispatch in the
subject.**
Central Consolidatedscore values are respect, integrity, safety,
care for assets (employees and clients), improvement and teamwork. We
deliver quality and value to our commercial and industrial customers by
providing a broad range of mechanical and fire protection services
utilizing our experienced staff, engineering capabilities and design
build innovations. Our primary corporate objective is to respond to the
needs of our clients as well as the impact of economic and industry
trends by staying at the leading edge of technology. One of Centrals
greatest achievements is the longevity and loyalty of our workforce. We
pride ourselves on taking care of people, our customers, our employees
and our community. Together were smarter!