This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12932041
Job Title: Service Technician
Company Overview:
Join our team at Ultra Modern Pool & Patio, a premier retailer
specializing in hot tubs, patio furniture, pools, and outdoor living
solutions. With a commitment to quality products and exceptional
customer service, we\'ve earned a reputation as a trusted provider in
the industry. As we continue to expand, we\'re seeking a dedicated pool
and hot tub Service Technician to join our team.
Position Overview:
As a service technician, you will be responsible for maintaining,
repairing, and servicing pools and hot tubs for our clients. The ideal
candidate will have a strong technical background, excellent
problem-solving skills, and a passion for delivering exceptional
customer service.
Responsibilities:
- Perform routine maintenance tasks on pools and hot tubs, including
cleaning, water testing, and chemical balancing.
- Diagnose and repair mechanical, electrical, and plumbing issues with
pool and hot tub equipment such as pumps, filters, heaters, and
controllers.
- Conduct inspections of pool and hot tub systems to identify
potential problems and recommend preventative maintenance measures.
- Install, upgrade, and replace pool and hot tub equipment as needed.
- Troubleshoot and resolve customer inquiries and complaints in a
professional and timely manner.
- Maintain accurate records of service visits, inspections, and
repairs.
- Adhere to safety protocols and guidelines while working on pool and
hot tub systems.
- Keep abreast of industry trends, new technologies, and best
practices in pool and hot tub maintenance and repair.
- Collaborate with team members to ensure efficient operation of the
service department.
- Provide guidance and assistance to customers on proper maintenance
and usage of their pool and hot tub systems.
Qualifications:
- High school diploma or equivalent; additional technical training or
certification is a plus.
- Proven experience as a pool and hot tub service technician or a
similar role.
- Strong knowledge of pool and hot tub equipment, including pumps,
filters, heaters, and controllers preferred.
- Proficiency in troubleshooting mechanical, electrical, and plumbing
issues.
- Excellent customer service and communication skills.
- Ability to work independently and prioritize tasks effectively.
- Physically fit and able to lift heavy equipment and work in outdoor
environments.
- Valid driver\'s license and clean driving record.
- Willingness to work flexible hours, including weekends and holidays,
as needed.
- Commitment to safety and adherence to industry regulations and
guidelines.
Benefits:
- Competitive hourly wage with opportunities for overtime
- Comprehensive benefits package, including health, dental, vision,
and supplemental insurance
- Retirement savings plan with employer contributions
- Paid time off and company holidays
- Employee discounts on hot tubs, patio furniture, and outdoor
accessories
- Training and development opportunities for career advancement within
the company