This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12898640
Essential Role:Provides professional assessment of patient\'s health
concerns over the telephone, without the advantage of visual inspection
or face-to-face interaction in order to complement GraceMed Health
Clinic, Inc.s mission of delivering primary health care services.\
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Duties & Responsibilities:
- Utilizes communication skills, knowledge of disease processes, and
normal growth and development for all age groups in order to
ascertain an accurate understanding of patients symptoms.
- Determines the severity of the patients complaint; directs the
caller to the appropriate emergency services if necessary;
recommends the suggested medical follow-up based on their
assessments and established triage protocols, and provides health
information.
- Coordinates referrals with physicians, specialists and ancillary
services on behalf of patients when needed.
- Maintains patient confidentiality at all times.
- Assists in the development and documentation of protocols related to
his or her job functions.