About Rotech
Rotech Healthcare Inc. is a national leader in providing ventilators,
oxygen, sleep apnea treatment, wound care solutions, diabetic solutions
and home medical equipment. We help patients lead a more comfortable and
productive life by keeping them engaged in their care and empowering them to
manage their health and treatment at home. Rotech provides high quality
medical products, services and outstanding customer care through hundreds of
locations across 45 states. For additional information, visit our company
homepage Rotech.com
Overview and Responsibilities
Job Summary
We are seeking a dedicated Patient Service Technician to join our team. In
this position, you are responsible for delivery and set-up of equipment at
the delivery address. Educates the patient and/or caregiver on the safe use
and maintenance of the delivered item.
In the State of CO this position pays between $17/hr-$23/hr depending
on related experience (Co Springs $20-$23 &
Denver-Lakewood-Westminster $20-$23)
Monday through Friday, 8am-5pm
On call Monday and Tuesdays
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential functions. Please note this job
description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change at any time
with or without notice.)
-Adheres to company policies and procedures in regards to using personnel
protective safety equipment and services
-Assists in resolving customer equipment problems under emergency conditions
-Assists with implementation of quality improvement programs to meet company
and JCAHO standards
-Assumes on-call responsibilities during non-business hours in accordance with
company policy
-Communicates to supervisor any vehicle problems or conditions which would
otherwise compromise the vehicle's safe operations
-Completes shipping papers when transporting hazardous materials in accordance
to Rotech policy and procedures
-Completes written patient visit reports following setup and follow-up visits
per company policy
-Delivers and educates patients on the safe use and maintenance of respiratory
and HME equipment in the home or office setting
-Develops and maintains working knowledge of current HME products and services
offered by the company; and all applicable governmental regulations
-Develops basic reimbursement knowledge, completely documents all information
-Develops technical knowledge, as appropriate, of the HME or respiratory
products
-Maintains assigned company vehicle in a clean and safe working condition
-Maintains delivery activity database
-Maintains home oxygen systems in patients' homes per company policy
-Manages territory to reach service goals and delivers equipment and oxygen as
required in accordance with industry standards and applicable federal, state
and local governmental regulations
-Prepares and maintains written company records to include invoices, work
orders, manifests and logs
-Processes all orders and required paperwork in a timely and accurate manner
-Reports equipment hazards and/or product incidents as required in accordance
with company policies
-Performs other duties as assigned
Travel
Travel via company vehicle required to patient's homes for set-ups and
reoccurring delivery
Qualifications
Employment is contingent on
-Background investigation (company-wide)
-Drug screen (when applicable for the position)
-Valid driver's license in state of residence with a clean driving record
(when applicable for the position)
Required Education and/or Experience
-High school diploma or GED equivalent, required
Preferred Education and/or Experience
-Experience with medical equipment, preferred
-One year of related work experience, preferred
-Medical termin logy, preferred
Skills and Competencies
-Accurately perform simple mathematical calculations
-Effectively communicate in English; both oral and written
-Interpret a variety of communications (verbal, non-verbal, written,
listening and visual) ... For full info follow application link.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and
Individuals with Disabilities.