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NOW HIRING: Millerbernd Manufacturing is hiring a Pole Account Manager to join our team! This role is responsible for a best-in-class customer experience and positive commercial interactions with the internal organization, facilitating engagement with Millerbernd in a relationship-based sales role. Responsible for day-to-day commercial interactions, pricing, purchase order validation and processing, and order development. Shares co-responsibility with the Regional Sales Managers for Millerbernd’s overall success in the assigned territories. Manages proper backlog levels and gross margins to attain Millerbernd’s financial goals. This is an onsite opportunity based in Winsted, MN.

As a Pole Account Manager , you will:

• Develop and maintain win-win relationships at all levels in assigned territory

• Quotation generation using company pricing strategies

• Manage all commercial order acceptance and development activities

• Drive resolution to customer changes, concerns, and other inquiries

• Develop and maintain business with customers to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and service practices

• Support sustained sales relationships with key decision makers and influencers through all levels of the organization

• Generate pricing schedules and quotations to existing sales channels in alignment with profitability goals

• Convert quotations to sales bookings and manage development of orders

• Provide best-in-class customer service in a fast-paced environment

• Respond timely to all customer inquiries via phone, email, and virtual meetings

• Maintain a balance between company policy and customer benefit in decision making

• Manage backlog of work; monitoring volume, profitability, and diversity

• Manage ECD communication, date migration, and other order details to customers

• Participate in risk-reward decision making with RSM for pricing and margin aggressiveness

• Keep informed of industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve team knowledge

• Expedite the resolution of customer issues utilizing internal CARe and Change Order processes

• Provide the Voice of Customer through market feedback to the organization

• Support operations through Tier board meetings, design review meetings, and team meetings

• Utilize CRM functionality and capabilities to maximize market intel capture

• Travel available up to 5% throughout USA

  Role Qualifications as a Pole Account Manager :

• Preferred candidates will have two (2) or more years of experience with contractor or distribution sales, business to business sales or marketing, and/or business content development in a technical setting. Other combinations of formal training and experience may be considered.

• Confident, driven, and dynamic, producing high-quality results

• Motivated self-starter, derives energy from problem solving and winning

• Basic knowledge in interpreting technical specifications and/or mechanical drawings

• Basic skills in math, including; fractions, decimals, margin calculations and basic algebra

• Ability to handle multiple internal and external demands simultaneously

• Use effective and appropriate written and oral communication skills both internally and externally, including; leading team meetings, providing proactive customer status updates, ensuring the needs of the business are met

• Adaptable to changing work priorities, and ability to change priorities without prior notification

• Collaborative approach with others as part of a high-performance team

• Confident user in MS Office applications, particularly using Outlook, PowerPoint, Excel, and Word

• Confident user of ERP systems, especially Epicor

• CRM experience preferable, especially in Salesforce

• Ability to resolve tense situations with a win-win outcome

  Why Millerbernd and Who We Are:

We strive to create the best opportunities for our employees. Here you can discover your potential, turn your ideas into reality and become a part of a team with skills and experience in various disciplines. At Millerbernd, you will enjoy a fulfilling and dynamic work environment, exclusive professional development opportunities, exceptional benefits, and competitive compensation.

Bonus perks to working at Millerbernd

• Employee Incentive Program – based on achieving weekly production goals, paid out monthly, and can add between $2.00-$4.00 per hour increase to base salaries.

• Onsite and 100% paid Weld School

• Tuition Reimbursement

• Flexible Working Hours – we offer 3-day and 4-day work weeks

• Branded Swag and giveaways

• Company-wide goal achievement celebrations

  The Process:

After you’ve submitted your application, here is what you can expect to happen next:

• Your application will be reviewed by our internal Talent Acquisition Team, not a robot or computer software program.

• Once our team has reviewed your application and your skills, qualifications, and experience match what we are looking for, we will reach out to set up a phone interview.

• After we’ve had a chance to chat with you, we will pass your application and our notes on to the hiring manager. From here, the hiring manager will review the information and determine next steps.

• Next steps would include an on-site interview and tour of the facility to see what you could be doing here at Millerbernd Manufacturing. From here, the hiring manager would discuss the interview with the Team Lead (if applicable) and determine to move forward or not.

  Throughout the process, you will receive communication from our Talent Acquisition Team regarding the status of your application and next steps if applicable. On average, our hiring process takes 3-10 business days once your application is submitted.

  Salary disclaimer:

The actual base salary for this role is based on various factors, including but not limited to market and individual qualifications objectively assessed during the interview process.

Apply Now if this sounds like you! #FormYourFuture