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UnitedHealth Group Associate Pharmacy Care Coordinator in Winston Salem, North Carolina

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM

Winston Salem North Carolina Market, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Pharmacy Care Coordinator to join our team.

Hours : Monday - Friday, 8:30am to 5pm

Primary Responsibilities:

  • Responsible for maintaining and restocking medications and supplies for providers in assigned territory

  • Organize and maintains a consistent stock of inventory by ordering and receiving stock

  • Ensures accuracy of the digital vs the physical inventory on hand

  • Ensure provider compliance by tracking medication and supply usage and documentation

  • Maintain medical refrigerator, document daily temperatures, and download temperature reports. Provide support to the market during annual flu campaign

  • Provide support to the pharmacist and market pharmacy team for clinical pharmacy programs by completing phone calls, faxing patients, providers, pharmacies and/or health plans

  • Call and follow up with patients as directed by the pharmacist and will relay findings to pharmacist

  • Contact and follow-up with community providers and prescribers via fax and phone regarding pharmacist recommendations, track status, triage pharmacy fax inbox for responses

  • Contact community pharmacies to verify co-pays and/or to investigate medication access issues on behalf of patients

  • Educates patients on pharmacy-based rules related to medication resources or assistance program

  • Provide support and guidance to patients and the market on medication adherence by actively communicating pill packaging, home delivery, and mail order solutions

  • Executes and maintains reports and mail patient education to patients

  • Triage incoming Landmark Pharmacy tasks and referrals and track status

  • Perform other duties and projects as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account

  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

  • 401(k) Savings Plan, Employee Stock Purchase Plan

  • Education Reimbursement

  • Employee Discounts

  • Employee Assistance Program

  • Employee Referral Bonus Program

  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

  • More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher) OR 2+ years of current or recent pharmacy or PBM experience

  • 1+ years of current or recent pharmacy or PBM experience

  • Intermediate level of proficiency with Microsoft Office Suite (including Excel)

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Active/current National Pharmacy Technician Certification (PTCB, NCCT, or ExCPT)

  • 3+ years of current or recent pharmacy or PBM experience

  • Preference given to candidates with geriatric or Medicare Part D experience

Soft Skills:

  • Ability to work in a fast-paced environment that is constantly changing

  • Excellent telephonic customer service

To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged, and high-performing teams to help solve important challenges.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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