The MassHire Metro North Career Center connects qualified job seekers
with employers, providing the tools and resources needed to start a
career, increase skills or find a new job. Join us as a Software
Instructor & Social Media Trainer in creating a supportive and enriching
environment for our community. If you are passionate about community
development, possess the required skills, we invite you to apply. Key
Responsibilities Develop, present, and facilitate a range of software
and social media related workshops. Research and stay up to date social
media practices related to successful job search. Research and stay up
to date on effective personal branding strategies for jobseekers.
Provide software assessments to determine customer level of knowledge.
Research and maintain updated knowledge of various learning styles in
order to provide accessibility for a diverse customer base. Create and
upload YouTube tutorials to the Centers? YouTube channel. Manage
Centers? Social Media Marketing campaigns including but not limited to
Constant Contact, Facebook, LinkedIn, Twitter and YouTube. Input
relevant customer data appropriately and timely by following all MOSES
entry policies. Handle high stress situations while demonstrating sound
decision making process. Inform customers of matters relevant to Career
Center services; follow up on previous services; determine the success
of prior services; update information; and offer additional services.
Assist customers in resource room using available technologies;
troubleshoot computer and software problems. Establish and maintain an
effective working relationship with Career Center partners. Perform
other related duties as assigned from time to time. Skills, Knowledge
and Expertise Minimum of an Associate?s degree human services, public
administration, business management or related field and 1 to 3 year?s
relevant experience required. Bachelor?s degree in human services,
public administration, business management or related field preferred.
Experience working in a career center, providing software/social media
instruction, or other related experience preferred. Experience public
speaking/presentations. Ability to develop and maintain effective
working relationships. Demonstrated expertise in MS office and other
software applications. Demonstrated expertise in social media marketing.
Ability to document and maintain records in database as well as paper
files accurately and in a timely manner. Demonstrated ability to work
sensitively with people from diverse backgrounds. Bilingual skills are
preferred. Please Note: This position requires frequent travel between
the Woburn and Cambridge Career Centers. Why Work Here Make a
Difference: Every day, your work directly impacts the lives of thousands
in the Greater Boston community, empowering them and making positive,
lasting change. Inclusive Environment: ABCD values the diversity of its
workforce, with an inclusive culture that respects individuality and
promotes collaboration. Continuous Learning: We offer numerous training
and development opportunities, ensuring our staff remain at the
forefront of community action methodologies and strategies.
Comprehensive Benefits: At ABCD, we take care of our own, providing a
competitive benefits package, including health coverage and retirement
plans. A Legacy of Impact: Join an organization that boasts a legacy
spanning over half a century, consistently championing the rights and
needs of our community\'s most vulnerable. Teamwork & Camaraderie: Be a
part of a passionate team, united in their mission to combat poverty,
and ensure every individual can reach their fullest potential. About
Action for Boston Community Development