Section 8 (HCV) Program Assistant Worcester, MA The Section 8 Program
Assistant provides support to a team of Program Representatives by
performing a variety of administrative tasks in a team-oriented work
environment. Responsibilities: Organize and mail recertification
paperwork for Program Representatives Manage, track, and report on the
status of participant?s submission of required paperwork and assist with
mailing of packages and notices. Assist in the review of submitted
documentation and follow up with program participant?s income, assets,
and other necessary documents Scan documents in a timely manner into the
required software system Assist with calculation of participant?s
income, assets and expenses to determine continued participation in the
program. Maintain communication with program representatives regarding
documentation and audit requirements, as needed. Provide support to
managers and others with special projects as assigned. Respond to phone
calls and provide information requested to clients, property owners, and
other external partners. Maintain a filing system for both active and
inactive participants files. Participate in regular staff meetings and
trainings required by the funding source and/or RCAP Solutions, Inc.
Requirements: Education and/or Experience: High school with 1 to 2 years
related experience working at a housing or social service agency serving
similar population as RCAP?s; some college preferred. Ability to read
and interpret program related documents; write routine reports and
correspondence; provide excellent customer service; and good public
speaking skills. Ability to read and write Spanish preferred. Ability to
multi-task, meet deadlines, and have good mathematical skills. Computer
Skills: Must be proficient in Microsoft office software including
Outlook, Word, and Excel. Must pass a CORI Job Type: Full-time Salary:
\$21.00 per hour Schedule: 8 hour shift Monday to Friday 8AM-5PM (ONSITE
POSITION) Work Location: In person Expected hours: 40 per week Job Type:
Full-time Pay: From \$21.00 per hour Expected hours: 40 per week