The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities, and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.
Accountabilities/Duties:
Core Values and Leadership Competencies:
- Servant's Heart
- Goes above and beyond to support and develop the team and create a superior guest experience.
- Keeps the good of the team and guests ahead of personal interests or gain.
- Leads by example and displays humility and empathy for others.
- Spirit of a Champion
- Demonstrates an intense drive, a commitment to excellence, and a passion to succeed.
- Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a sense of urgency, exercises sound judgment, and seeks feedback to improve performance.
Genuine Connections
Knowledge, Skills, and Abilities:
Education, Certifications, and Work Experience Requirements:
High school diploma or GED; post-secondary education is a plus.
- 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
- Demonstrated success in creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
- Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.